Note: The job is a remote job and is open to candidates in USA. Willowglade Technologies develops technology that helps healthcare organizations streamline patient experiences and practice processes through digital forms, communications, and front-desk workflows. The Oncology Practice Operations Specialist will advise community oncology practices, improve operational workflows, and translate real-world oncology processes into effective technology solutions.
Responsibilities
- Provide expertise on community oncology practice operations
- Evaluate and improve front-desk and patient check-in workflows
- Apply knowledge of revenue-cycle processes and co-pay collections
- Help design and optimize electronic forms and digital workflows
- Identify opportunities to reduce manual work and improve operational efficiency
- Work with our team to translate real-world oncology workflows into effective technology solutions
- Collaborate with oncology practices to understand their challenges and implement practical improvements
Skills
- 3–5 years of healthcare practice operations experience
- Knowledge of front-desk operations, revenue cycle, and co-pay collections
- Experience with electronic forms and workflow improvement
- Understanding of patient access and administrative processes in oncology
- Strong communication, analytical, and problem-solving skills
- Ability to bridge the gap between healthcare operations and technology
- Hands-on experience in a community oncology practice strongly preferred
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