Note: The job is a remote job and is open to candidates in USA. Magellan Health is a company focused on providing health services, and they are seeking a Housing Program Specialist. This role involves connecting members with appropriate housing resources, maintaining resource files, and collaborating with community organizations to ensure equitable service delivery.
Responsibilities
- Respond to housing referrals by gathering detailed information about the member, including their location and unique needs
- Research available housing programs and resources in the member's area and match them to appropriate programs they are eligible for based on the collected information
- Report weekly on referrals worked and consult with colleagues about complex situations
- Attend rounds to provide housing resources as needed
- Provide a curated list of housing resources to members, their Care Coordinators, and other support staff or community members assisting with housing searches
- Update and maintain current housing resource files, ensuring all links, phone numbers, staff contacts, and service descriptions are accurate and current
- Build specific resource lists as concerns or trends arise, such as creating targeted resource files to address the needs of specific populations, like older adults experiencing houselessness
- Attend community events, meetings, and functions to collect additional resources and information about potential changes to relevant programs
Skills
- 2+ years' experience in housing or care management
- Positive, recovery-oriented attitude that conveys hope and maintains empathy
- Knowledge of housing resources, programs, and services, including eligibility criteria and application processes
- Familiarity with federal, state, and local housing policies, funding, and procedures
- Experience working with Medicaid populations, including individuals experiencing houselessness, older adults, or those with disabilities
- Strong research and organizational skills to identify, maintain, and update resource databases
- Ability to build and maintain relationships with community organizations, agencies, and service providers
- Excellent communication skills, both written and verbal, to effectively collaborate with members, Care Coordinators, and support teams
- Problem-solving skills to address unique housing challenges and identify appropriate resources
- Proficiency in using technology and the Microsoft Office Suite, including database management, spreadsheets, and communication tools
- Ability to attend and participate in community events, meetings, and functions as a representative of the organization
- Sensitivity to diverse cultural and socioeconomic backgrounds, with a commitment to equitable service delivery
- Strong time management skills and the ability to handle multiple priorities in a fast-paced environment
- Experience in reporting and documentation, including maintaining detailed electronic health records and resource files
- Flexibility to adapt to evolving community needs and organizational priorities
- Must own a reliable vehicle for regular community-based travel
- GED, High School
- Associate, Bachelor's
Benefits
- This position may be eligible for short-term incentives as well as a comprehensive benefits package.
- Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
- Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace.
Company Overview