Note: The job is a remote job and is open to candidates in USA. Ferguson is a Fortune 500 infrastructure and building-supplies company serving customers across multiple industries through approximately 1,700 locations. The Network Engineer will provide high-level engineering support for the organization’s LAN, WAN, WLAN, SD-WAN, Meraki, VPN, cloud, and network security infrastructure, while designing, monitoring, troubleshooting, optimizing, and maintaining network operations.
Responsibilities
- Collaboratively design/manage all WAN/LAN, WLAN, VPN, and Network Infrastructure
- Work in tandem with other engineers and architects, the Network Operations Center (NOC), Security Operations Center (SOC), incident responders (when anomalous activity occurs), technology infrastructure and development team members
- Good troubleshooting of all network infrastructure
- Proactively research, analyze and recommend new technologies to meet changing business needs
- Improve the infrastructure's uptime, performance and reliability
- Establishing and implementing standards and policies for all network infrastructure
- Accountable for optimizing network performance for scalability, reliability and usability
- Optimally work as part of a team to meet team goals and objectives
- Develop and maintain documentation related to design/changes in network infrastructure
- Configures, troubleshoots and scales load balancing platforms, with a focus on F5-based/specific environments
- Design network configuration settings for internal and external systems, including modification of DHCP, VPN, SD-WAN and VLANs
- Modifying both core and edge routers and switch configurations as needed
- Supporting team on escalated major incidents technical infrastructure issues and follow through to satisfactory resolution
- Coordinating installation, repair or maintenance of network hardware equipment
- Partnering with IT Service Delivery, NOC and Operations Managers to maintain hardware and software inventory to ensure compliance and asset management
- Accurately documenting all new system implementations and modifications to existing systems (moves, adds, changes)
- Ownership in Disaster Recovery planning, development and implementation for network infrastructure
- Ensuring compliance with IT Security and Governance processes, such as Change control, SOX and PCI
- Identify and implement technical and service improvements
- Ensuring technology documents/certificates such as product registrations, licensing, activations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed
- Ensuring networks and associated software applications are operational; ensure hardware and software is patched and/or updated; ensure all data circuits are operational in accordance with vendor specifications
- Maintaining knowledge on network technologies and evaluating new technologies to gain business efficiency
- Performing other duties or functions as requested by management
Skills
- 3+ years of experience or more of Data Center, SDWAN, Cloud, Wireless, Load-Balancer, Routing, Firewall, Monitoring technologies
- Associate's degree in computer science, information assurance, MIS, or related field, or equivalent experience
- Technical background in Network Engineering including Cisco (Nexus/Catalyst), Meraki, Palo, SDWAN technologies (Versa/Cisco/Silverpeak) and general Information Security knowledge
- Highly technical and analytical expertise, with a proven deep background in technology design, implementation, and delivery
- Experience in network engineering, including large scale design, datacenter (hosted and cloud), and local LAN technologies
- Must be self-motivated, proactive, creative, and efficient in identifying issues, understanding, and proposing solutions
- Solid understanding of network protocols
- Experienced with Cisco and Palo Alto firewalls
- Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively
- Excellent written, oral, instructional, presentation, and interpersonal skills
- Advanced knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
- Improves and/or adapts work methods based on past firsthand experiences, without the benefit of defined procedures, and identifies solutions to problems through interpretive skills and analyses
- Knowledge of applicable wireless security and privacy practices and compliance with SOX and PCI
- Excellent ability to organize, prioritize, and document work with minimal direction from Manager and deliver within critical dates
- Lead, mentor and empower individuals and team members
- Ability to travel up to 5% as needed
- Establishes operational plans and implements strategic goals. Develops and implements new processes and procedures. Requires independent completion of work where judgment and discretion are required
- Solves complex problems without defined procedures. Solutions to problems require innovation and ability to assess multi-functional impacts. Is a recognized problem solver
- Communicates and influences within and outside of function. Typically, responsible for communicating externally (e.g., customers, vendors, etc.)
- Highly proficient communication skills and ability to effectively present to senior and executive leadership
- Develops high level project plans including tasks (in and outside of the immediate team) and dates
- 7+ years' IT experience
- Technical Certifications are preferred; CCIE (Cisco Certified Internetwork Expert), CCNP (Cisco Certified Network Professional), or CISSP (Certified Information Systems Security Professional) are desirable
Benefits
- Fully remote work arrangement, based anywhere in the United States
- Health benefits
- Dental benefits
- Vision benefits
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Bonus or Incentive Plan eligible
Company Overview
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