Note: The job is a remote job and is open to candidates in USA. AGILIANT is seeking a highly skilled and customer-focused Network and Cloud Engineer to support managed services customers. The role designs, implements, supports, and optimizes complex networking, security, cloud infrastructure, and customer project solutions while providing hands-on troubleshooting and technical leadership.
Responsibilities
- Design and implement enterprise-grade wired and wireless network infrastructures
- Create network architecture diagrams, standards, and technical documentation
- Develop LAN, WAN, SD-WAN, VPN, and wireless solutions for SMB and mid-market customers
- Conduct wireless heat mapping, predictive Wi-Fi surveys, and post-deployment validation testing
- Design optimal wireless access point placement based on building blueprints and coverage requirements
- Develop network segmentation and security strategies utilizing VLANs, ACLs, and best practices
- Lead network refresh and modernization projects from assessment through implementation
- Troubleshoot complex connectivity, routing, switching, and wireless performance issues
- Support Cisco, Meraki, and other enterprise networking technologies
- Manage and optimize site-to-site and remote access VPN technologies
- Perform root cause analysis and remediation of recurring network issues
- Monitor network performance and proactively recommend improvements
- Provide technical escalation support for Service Desk and Systems Engineering teams
- Assist with security camera and access control placement, coverage analysis, and surveillance design on blueprints. Collaborate with Low Voltage to ensure proper installation and quality control
- Evaluate facility layouts and provide recommendations for secure infrastructure deployment
- Collaborate with customers, contractors, and vendors during office expansions and facility upgrades
- Assist with coordinating Circuit installations and upgrades
- Deploy, manage, and support Microsoft Azure environments
- Implement Azure security controls and governance best practices
- Support Entra ID, Intune, Conditional Access, MFA, and identity security initiatives
- Support customer cybersecurity initiatives and compliance requirements
- Skilled at leveraging AI, automation, and power shell
- Participate in project scoping, engineering reviews, and customer strategy discussions
- Develop technical recommendations aligned with customer business goals
- Assist Technical Account Managers with technology roadmaps
- Present technical solutions to both technical and non-technical stakeholders
- Maintain strong customer relationships through professionalism and responsive communication
- Maintain accurate network diagrams, configurations, and customer documentation
- Create standard operating procedures and implementation guides
- Document network standards, security requirements, and best practices
- Ensure knowledge transfer to operations and support teams
- Document responses for Questionnaires and audits
Skills
- 7+ years of experience designing, implementing, and supporting enterprise IT infrastructure
- Previous experience supporting multiple customers and locations
- Advanced experience with Cisco and Meraki networking platforms
- Strong knowledge of routing, switching, TCP/IP, VLANs, OSPF, BGP, and VPN technologies
- Extensive experience troubleshooting wireless and network performance issues
- Experience conducting wireless surveys and predictive wireless design
- Strong understanding of network security principles and best practices
- Experience with Azure infrastructure, networking, and security services
- Experience with firewalls including Cisco, Palo Alto, or similar platforms
- Familiarity with endpoint security, backup solutions, and disaster recovery technologies
Benefits
- Remote position
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