Note: The job is a remote job and is open to candidates in USA. Residential Mortgage is seeking a Mortgage Loan Processor to manage loan files from application through funding. The role involves reviewing and verifying documentation, coordinating with borrowers and lending teams, submitting files for underwriting, tracking conditions, and ensuring regulatory compliance.
Responsibilities
• Review incoming loan documents to ensure accuracy, completeness, and compliance
• Verify borrower information, resolve discrepancies, and coordinate directly with borrowers and Loan Originators
• Order credit reports, appraisals, flood certifications, title work, insurance, and other required documentation
• Prepare and submit clean, organized loan files to Underwriting for approval
• Update loan systems based on underwriting decisions and loan status changes
• Communicate with customers regarding loan status, next steps, and timelines
• Track and follow up on outstanding conditions and documentation
• Perform thorough document audits prior to funding
• Resolve exceptions and conditions to keep loans moving forward
• Stay up to date on FHA, VA, and conventional loan guidelines and changes
• Ensure compliance with all state and federal regulations and company policies
• Support the team with additional duties as needed
Skills
• High School Diploma or equivalent required
• Exceptional attention to detail—you catch what others miss
• Strong customer service mindset with clear, confident communication skills
• Solid understanding of real estate documentation, compliance, and loan policies
• Ability to manage multiple files, shifting priorities, and tight deadlines
• High integrity, strong work ethic, and commitment to excellence
• Comfortable working with change, problem-solving, and fast-paced workflows
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Comfortable navigating loan systems and standard office equipment
• Quick to learn new software and process updates
• 2+ years of loan processing experience preferred
• Mortgage industry experience is a plus (but we're open to strong candidates!)
• Military education or experience may substitute for education or work experience
Benefits
• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match
• Paid Parental Leave
• Education Assistance
• Employee Assistance Program
• Employee Wellness Program
Company Overview
• Residential Mortgage, LLC is a wholly owned subsidiary of Northrim Bank. It was founded in 1998, and is headquartered in Anchorage, Alaska, USA, with a workforce of 51-200 employees. Its website is http://residentialmtg.com.