Note: The job is a remote job and is open to candidates in USA. Converge Technology Solutions is hiring a Senior or Principal Consultant for its Digital Workplace Practice. The role leads the design and delivery of Microsoft Modern Work solutions, especially M&A and divestiture projects, Microsoft 365 tenant migrations, and endpoint solutions, while advising clients and mentoring teams.
Responsibilities
- Assist with statement of work development and validation as needed
- Lead client discovery, workshops, and readiness assessments across Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint management to define Modern Work requirements, M&A objectives, migration scope, dependencies, integration or separation timelines, and business continuity needs
- Develop migration strategies, effort estimates, workload sequencing, migration waves, cutover runbooks, and rollback or recovery plans with clear assumptions, exclusions, and acceptance criteria. Evaluate migration tools against workload coverage, limitations, client constraints, and cost
- Develop target-state recommendations and architecture diagrams for Microsoft 365 tenant consolidation and separation, including identity alignment, hybrid dependencies, coexistence, domain transitions, access controls, and endpoint integration, in partnership with security and infrastructure teams
- Lead hands-on migrations of mailboxes, OneDrive accounts, SharePoint sites, and Teams content, coordinating engineering teams and vendors while managing permissions, data integrity, and workload-specific limitations
- Configure Microsoft 365 services and coordinate identity transitions, including Microsoft Entra ID, directory synchronization, and application access
- Design and implement endpoint solutions with Microsoft Intune, including Windows Autopilot provisioning, device configuration and compliance policies, application deployment and protection, endpoint security policies, and Windows update management. Plan device enrollment and management transitions for M&A integrations and tenant migrations, minimizing disruption to users
- Execute pilots, migration testing, cutover validation, and troubleshooting to verify data, mail flow, sign-in, collaboration, device access, and security controls; provide post-migration stabilization and operational handoff
- Partner with project managers to define workstreams, resource needs, milestones, and cutover schedules, aligning technical delivery with client communications, service desk readiness, and user adoption activities
- Manage technical risks, dependencies, and scope changes, including licensing, administrative access, application integrations, data retention requirements, and transition service agreement deadlines where applicable
- Communicate decisions, progress, risks, and user impacts to technical and executive stakeholders. Mentor consultants
- Develop and improve reusable migration playbooks, automation, packaged solutions, standardized templates, methodologies, and delivery standards
Skills
- Excellent customer service skills
- Strong technical leadership skills with the ability to mentor other team members and develop their skillsets
- Strong organizational and time management skills, with attention to detail and the ability to prioritize tasks, delegate appropriately, and meet deadlines
- Ability to function well in a high-paced and at times stressful environment, handling multiple simultaneous engagements
- Strong hands-on expertise in Microsoft 365 administration, design, implementation, and migration across Exchange Online, OneDrive, and Teams, including Microsoft 365 licensing dependencies
- Hands-on experience delivering Microsoft Intune solutions for Windows endpoints, including Windows Autopilot, device enrollment, configuration profiles, compliance policies, application packaging and deployment, endpoint security, update policies, PKI, and Cloud PKI. Ability to assess existing device management environments and troubleshoot provisioning, policy, application, and access issues during endpoint modernization and tenant transitions
- Proficiency with PowerShell for Microsoft 365 administration, reporting, and migration automation, and familiarity with Microsoft Graph
- Hands-on proficiency with Quest and AvePoint is required as the primary migration toolset
- Strong understanding of Active Directory, Microsoft Entra ID, hybrid identity, directory synchronization, UPN and domain changes, authentication, Conditional Access, and their impact on migration sequencing and user access
- Excellent problem-solving and troubleshooting skills, with the ability to analyze complex technical issues and develop effective solutions
- Strong communication, interpersonal, and presentation skills, with the ability to interact effectively with clients and internal stakeholders
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 8+ years of experience in Microsoft Modern Work consulting, Microsoft 365 engineering, or enterprise migrations, including technical leadership of complex client engagements
- Demonstrated delivery of Microsoft 365 tenant-to-tenant migrations supporting mergers, acquisitions, divestitures, or enterprise consolidation, including discovery, coexistence, workload and identity sequencing, cutover, and post-migration support
- Relevant Microsoft certifications in Microsoft 365 administration, identity and access, endpoint management, or collaboration
- Familiarity with ForensIT, BitTitan, and PowerSync Pro is preferred for use as secondary tools as project and client needs dictate
Benefits
- Remote in the Contiguous United States
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