Note: The job is a remote job and is open to candidates in USA. Triune Infomatics Inc is seeking a Microsoft Dynamics 365 Functional Business Analyst for a Higher Education digital transformation project. The role serves as the functional bridge between business stakeholders and the technical build team, leading requirements, solution design, data integrations, user stories, testing, and UAT across the Dynamics platform.
Responsibilities
- Lead discovery and solution design workshops with business stakeholders to define requirements and future state processes
- Work across Dynamics 365 Sales, Customer Insights (Data and Journeys), Customer Voice, Power Apps and Dataverse
- Support integrations with Canvas LMS and payment systems, including data mapping specifications
- Author and refine user stories and acceptance criteria through design, build, and test phases
- Partner with client and development teams to evolve data models, process flows, and integration touchpoints
- Write test scenarios and scripts tied to acceptance criteria, coordinate UAT with business users, triage defects, and make go or no go calls on functional readiness
Skills
- Proven experience as a functional BSA on Microsoft Dynamics 365 implementations
- Hands on expertise with Dynamics 365 Sales, Customer Insights, Customer Voice, Power Apps and Dataverse
- Strong user story writing, acceptance criteria, and UAT coordination experience
- Power user of JIRA (must have)
- Ability to leverage AI tools such as Microsoft Copilot
- Higher Education or public sector project experience is a plus
Benefits
- Remote work arrangement
Company Overview
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