[Remote] Microsoft Dynamics 365 Commerce Consultant

Note: The job is a remote job and is open to candidates in USA. HCL Global Systems Inc is seeking an experienced Microsoft Dynamics 365 Commerce Consultant to advise clients on omnichannel commerce, retail transformation, and Shopify integration. The role leads discovery, solution design, Dynamics 365 Commerce implementation, and stakeholder engagement across Commerce, Finance & Operations, CRM, Power Platform, and Shopify initiatives.

Responsibilities

• Facilitate discovery workshops and requirements gathering sessions
• Analyze current business processes and define future-state operating models
• Design end-to-end omnichannel commerce solutions across retail, eCommerce, customer engagement, order fulfillment, and financial operations
• Develop solution blueprints, process flows, functional design documents, and business requirements
• Lead implementation of Dynamics 365 Commerce solutions
• Configure and support: Product Information Management Pricing and Promotions Order Management Commerce Scale Unit
• Drive omnichannel customer experiences across digital sales channels
• Act as a trusted advisor to clients and internal stakeholders
• Present solution recommendations and business value propositions
• Support project governance, risk management, and executive communications
• Collaborate with delivery, architecture, and presales teams

Skills

• 10-15 years of IT industry experience
• Minimum 10+ years of Microsoft Dynamics 365 consulting experience
• Proven experience with Dynamics 365 Commerce implementations
• Strong functional consulting experience in Dynamics 365 Finance & Operations
• Experience working with Dynamics 365 CRM / Customer Engagement applications
• Hands-on experience integrating Shopify with Dynamics 365 platforms
• Experience in omnichannel retail and eCommerce implementations
• Strong client-facing consulting and stakeholder management experience
• Retail & Commerce Operations
• Omnichannel Customer Journeys
• Order-to-Cash Processes
• Procure-to-Pay Processes
• Inventory & Warehouse Management
• Pricing & Promotions
• Customer Experience Management
• Microsoft Dynamics 365 Commerce
• Dynamics 365 Finance
• Dynamics 365 Supply Chain Management
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Power Platform
• Dataverse
• Dual Write
• Data Management Framework (DMF)
• Azure Logic Apps
• Azure Functions
• Azure Service Bus
• REST APIs
• Shopify Plus
• Microsoft Dynamics 365 Certifications
• Experience with Power BI
• Experience with Retail and Consumer Goods industries
• Experience working in global implementations across multiple geographies
• Experience in Microsoft FastTrack and large transformation programs

Benefits

• Remote work arrangement

Company Overview

HCL Global Systems is a staffing and recruiting company providing consulting and business solutions. It was founded in 2005, and is headquartered in Farmington Hills, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://hclglobal.com.

Company H1B Sponsorship

HCL Global Systems Inc has a track record of offering H1B sponsorships, with 109 in 2026, 265 in 2025, 285 in 2024, 378 in 2023, 390 in 2022, 470 in 2021, 736 in 2020. Please note that this does not guarantee sponsorship for this specific role.