Note: The job is a remote job and is open to candidates in USA. Ensemble RCM LLC is seeking a communications professional to advance its communications program and strengthen media visibility. The role leads media relations, thought leadership support, awards, strategic amplification and communications measurement.
Responsibilities
- Build and deepen trusted relationships with key healthcare, business and trade reporters, editors, industry advocates and other respected voices shaping healthcare and revenue cycle conversations
- Identify timely story opportunities and develop targeted pitches grounded in industry trends, Ensemble expertise, data and business priorities
- Manage proactive and reactive media outreach, including reporter research, interview coordination, follow-up and coverage tracking
- Maintain media lists, pitching calendars, relationship history and editorial opportunities to create a disciplined, repeatable media relations program
- Monitor media conversations and emerging issues to identify opportunities for Ensemble to contribute relevant expertise
- Monitor healthcare, financial, technology and revenue cycle trends to surface relevant media and thought leadership opportunities
- Build trusted relationships across the organization to understand how Ensemble operates, identify knowledgeable internal sources and uncover proof points, data and operational stories that support differentiated communications
- Prepare briefing materials, talking points, background research and anticipated questions for media interviews, podcasts and priority external opportunities
- Coordinate opportunities from preparation through follow-up, working closely with spokespeople, subject matter experts and internal partners so participants have the context, evidence and support needed to contribute effectively
- Partner with content and social teams to extend approved narratives and earned opportunities across appropriate channels
- Manage awards and recognition opportunities, including identification, submission development, tracking and results
- Maintain a forward-looking awards and external opportunities calendar to improve planning and maximize relevant opportunities
- Identify opportunities to strategically amplify Ensemble’s presence around priority industry events through earned media and thought leadership
- Partner across communications to extend high-value media coverage, awards and external opportunities across appropriate channels
- Establish consistent tracking across media relationships, outreach, response, coverage, awards and amplification to create a clear view of activity, conversion and program performance
- Measure agreed-upon communications KPIs and identify the topics, narratives, outlets and approaches driving meaningful results
- Translate performance data into actionable recommendations that improve future communications activity
- Maintain clear processes, calendars, templates and documentation that improve efficiency and make the communications program easier to scale
- Capture learnings and benchmarks to strengthen planning, prioritization and performance over time
Skills
- 5-7 years of experience in public relations, communications, journalism or a related field
- Strong media relations experience, including pitching, reporter research and relationship development
- Excellent writing and editing skills with the ability to translate complex topics into clear, compelling stories
- Demonstrated curiosity about news, trends and issues influencing healthcare and business
- Experience supporting executives or subject matter experts for media interviews and external opportunities
- Proactive, creative approach with the ability to identify opportunities and move work forward independently
- Strong relationship-building skills with internal and external stakeholders
- Strong organizational skills with the ability to manage competing priorities and deadlines
- Comfort using data and analytics to evaluate communications performance and inform recommendations
- Comfort using and learning Sprout Social, ACCESS Newswire and other press release distribution platforms, with the ability to manage workflows, support distribution and evaluate performance
- Demonstrated ability to use Microsoft Copilot to improve research, content development, workflow efficiency and output quality while applying sound editorial judgment
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
- Bachelor's degree in communications, public relations, journalism, marketing or a related field, or equivalent experience
- HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire or other approved certifications
- Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States
- Healthcare, healthcare technology or complex B2B experience preferred
- Experience using or learning Canva to create or adapt professional communications assets is preferred
Benefits
- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Healthcare
- Time off
- Retirement benefits
- Well-being programs
- Each associate will earn a professional certification relevant to their field
- Professional development
- Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company
- Career advancement
- Remote position; candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
Company Overview