Note: The job is a remote job and is open to candidates in USA. Lumibird Photonics USA, Inc. seeks a Business Development Manager to grow key accounts, acquire customers, and expand sales into new markets within an assigned region. The role combines consultative selling and understanding scientific applications to identify customer needs and recommend laser solutions, while managing the regional sales process and customer relationships.
Responsibilities
- Serve as the primary liaison between the company and key customers, building strong relationships with technical and commercial customers
- Complete ownership of the regional sales process, including trade show participation, prospecting, lead generation and qualification, product positioning, opportunity evaluation, customer procurement, and coordination of post-sales support
- Identify and develop new market opportunities, build relationships with prospective customers, and convert opportunities into sustained revenue growth
- Develop and execute a territory and account strategy to meet sales and margin targets
- Understand customer scientific applications and technical requirements, and collaborate with internal technical teams to recommend suitable laser solutions
- Manage assigned key accounts throughout the sales cycle and coordinate follow-up on receivables with the appropriate internal teams
- Provide accurate opportunity and territory forecasts based on pipeline development and market analysis
- Maintain clear, accurate records of customer interactions, opportunity status, and next steps
- Continuously develop knowledge of laser technologies, product capabilities, and emerging applications through training, independent learning, and collaboration with technical colleagues
- Perform other duties as assigned
Skills
- Proven ability to identify, enter, develop, and grow new markets, supported by demonstrated success acquiring new customers and building revenue
- Deep understanding of scientific applications and the ability to connect customer technical requirements with appropriate product solutions
- Technical curiosity, a willingness to learn, and a proactive commitment to developing expertise in laser technology and its practical uses
- Ability to learn new technologies and communicate technical concepts clearly and concisely to customers and colleagues
- Excellent verbal and written communication, interpersonal, and customer service skills
- Ability to build strong, lasting relationships with high-value customers
- Strong documentation, organization, and time management skills, including the ability to prioritize multiple opportunities and commitments
- Ability and commitment to maintain accurate, complete, and up-to-date records in the CRM, including customer interactions, sales opportunities, forecast and follow-up tasks
- Self-motivated, with the ability to work independently and collaboratively as part of a team
- Bachelor's degree or higher in physical science, engineering, lasers, electro-optics, or a related discipline, with at least five years of professional customer support and/or sales experience, or an equivalent combination of education and experience
- Experience selling into multiple market segments, including but not limited to, space and defense, fusion, quantum technology, materials science, and/or medical technology
- Valid US driver's license and ability to obtain a passport
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