Note: The job is a remote job and is open to candidates in USA. Golden Entertainment LLC is hiring a Marketing Analytics Manager to lead the team responsible for analytics tools and solutions across the company. The role oversees analytics tool development, maintenance, training, reporting, and analysis to support data-driven decisions and strategic marketing goals.
Responsibilities
- Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence
- Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership
- Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals
- Oversee the development and delivery of regular reports, ad-hoc analyses, and data presentations that inform corporate marketing and property executives’ decision-making
- Manage project timelines and milestones for marketing analytics improvements, ensuring alignment with strategic revenue growth targets
- Develop and implement methodologies to transform customer transaction data into actionable insights for properties and corporate marketing teams
- Collaborate with business owners and stakeholders at the strategic level to contribute to marketing analytics solution discussions and implementations
- Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
Skills
- 1-3 years of marketing analytics experience; includes leadership or progressive responsibility in project management
- Proven track record of effective decision-making under pressure and in dynamic environments
- Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
- Ability to adapt leadership style to support changing business needs and team dynamics
- Commitment to fostering an inclusive, respectful, and high-performing workplace culture
- Proactive problem-solving mindset with a focus on accountability and continuous improvement
- Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
- Ability to access and input information using a moderately complex computer system
- Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
- Familiarity with SAS Visual Analytics / VIYA, Tableau, SQL, LMS, and other statistical programs
- At least 21 years of age
- High School Diploma or Equivalent required
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Nevada Gaming Registration
- Verify right to work in the United States
- Degree/certification preferred
Company Overview