Note: The job is a remote job and is open to candidates in USA. Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps and solutions for the LNG and industrial gases industry. The Marine Sales Engineer role focuses on driving aftermarket sales and expanding service agreements while building strong customer relationships in the marine sector.
Responsibilities
- Own the commercial performance of assigned marine accounts, with clear accountability for revenue growth, margin, and customer retention
- Develop and execute strategic account plans focused on aftermarket growth, recurring revenue, and long-term lifecycle agreements
- Serve as the senior commercial point of contact for customers, building executive-level relationships and trust
- Lead customer account reviews, presenting commercial performance, value delivered, and forward-looking opportunities
- Drive aftermarket revenue through service contracts, spare parts, overhauls, retrofits, upgrades, and lifecycle solutions
- Proactively develop, sell, and expand Long-Term Service Agreements (LTSA) aligned with customer operational and financial objectives
- Identify and qualify upsell and cross-sell opportunities, building compelling value propositions and ROI-based business cases
- Lead commercial negotiations for LTSA scope, pricing, and terms in coordination with internal stakeholders
- Monitor market trends, customer investment cycles, and competitor activity to identify growth opportunities
- Position NCS solutions around total cost of ownership, asset availability, and lifecycle optimization
- Use fleet performance data, MTBR trends, and service history to justify commercial proposals and long-term agreements
- Partner with service and engineering teams to translate technical performance improvements into commercial value for customers
- Maintain full visibility of customer opportunities from quotation through order entry, execution, delivery, and invoicing
- Ensure pricing accuracy, margin protection, and timely conversion of opportunities to revenue
- Track service costs, margins, and invoicing status to support accurate forecasting and financial reporting
- Oversee warranty claims and workshop overhauls from a commercial and customer-impact perspective
- Ensure customer-specific spare parts strategies support contractual commitments, response times, and revenue objectives
- Collaborate with supply chain and operations on forecasting, inventory planning, and service readiness to enable sales growth
- Act as the commercial voice of the customer internally, aligning service operations, engineering, supply chain, and product management around account priorities
- Support technical escalations and service execution to protect revenue, margins, and customer confidence
- Maintain accurate sales forecasts, LTSA pipelines, and account plans
- Report on revenue performance, LTSA penetration, service backlog, and key commercial risks and opportunities
- Provide management with actionable insights to support growth and resource planning
Skills
- Bachelor's degree in Business, Engineering, or related field (or equivalent experience)
- 5+ years of experience in aftermarket sales, service sales, or key account management within marine, energy, or industrial equipment sectors
- Strong commercial understanding of aftermarket business models, lifecycle agreements, and recurring revenue strategies
- Proven ability to negotiate complex commercial agreements with technically sophisticated customers
- Experience managing pricing, margins, forecasts, and revenue accountability
- Strong executive communication, presentation, and negotiation skills
- Data-driven mindset with the ability to translate technical performance into financial value
- Willingness to travel domestically and internationally as required
- Proficiency with CRM and ERP systems preferred
Company Overview