Note: The job is a remote job and is open to candidates in USA. Xometry is seeking a customer-facing solutions engineer to support Sales and customers in the aerospace and defense sectors. The role combines technical expertise, customer engagement, and project management, including identifying manufacturing challenges, supporting competitive quotes, and overseeing complex opportunities through delivery.
Responsibilities
- Partner with Account Executives to drive account growth and retention
- Discover, illuminate, digest, organize and execute major projects
- Join Account Executives in onsite visits with customers when appropriate
- Proactively identify and address potential manufacturing challenges (including DFM)
- Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
- Gather customer insights and feedback to inform sales strategies
- Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
- Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
- Provide project management and oversight on complex opportunities
Skills
- 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
- Bachelor's degree in Mechanical Engineering is required
- Experience using Xometry's services from a customer perspective
- Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
- Strong understanding of manufacturing principles, including drawings and GDT
- Particularly strong experience in CNC machining
- Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
- Excellent communication, interpersonal, and problem-solving skills
- This must extend into remote/digital environments
- Experience with CRM systems such as Salesforce
- Proficiency in Google Suite and Microsoft Office Suite
- Partner perspective is a bonus
- Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
- Mountain or Pacific home time zone preferred
Benefits
- Commission
- 401(k) match
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off including vacation, sick leave, floating and fixed holidays
- Maternity and bonding leave
- EAP
- Other wellbeing resources
Company Overview
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