Note: The job is a remote job and is open to candidates in USA. Swyfft is reshaping the home insurance and commercial package products industry, focusing on delivering exceptional customer service through innovative technology. They are seeking a Manual QA Analyst to collaborate with product owners and stakeholders to enhance their policy management system, ensuring quality and reliability in their software solutions.
Responsibilities
- Learn and understand our underlying technology to predict and prevent where things are likely to break
- Troubleshoot system problems (in test and production) to highlight the root cause of failures
- Execute efficient test plans and perform ad-hoc testing as needed
- Perform effective data validation and analysis using SQL
- Utilize specification documents to create targeted test plans that exhibit the intersection of business needs and likely tech failures
- Leverage AI tools (such as Claude or similar AI assistants) to optimize manual testing, brainstorm creative edge cases, and generate test data
Skills
- 3+ years as a QA Analyst in the property and casualty insurance space
- Hands-on experience with modern test case management tools
- Familiarity with interpreting API documentation and testing
- Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent experience required
- 3+ years performing testing or other similar tech-related work
- 2+ years SQL or similar scripting experience
- Coding and troubleshooting experience with our tech stack (.NET/C#/SQL Server)
- Experience testing different data formats like JSON and XML
- Familiarity with utilizing AI tools to assist with daily testing tasks and documentation
- Experience using video and chat technology (MSTeams & Slack)
- Reliable high-speed internet connectivity required
- Designated quiet work from home space
- Previous experience as a QA Analyst in the insurance space (small to mid-sized homeowners or commercial insurance carrier is ideal)
- Proven ability to write effective and detailed test cases and test plans from requirements, user stories, or technical specifications
- You understand complex insurance processes enough to know what we need before we even ask for it
- Strong grasp of insurance-related technical terminology and can comfortably communicate clearly and credibly with our development team
- Deadlines don't phase you; you've already finished the project three days early and can start working on something else
- You are an analytical problem solver who thrives in a fast-paced, very collaborative environment
- Excellent written and verbal communication skills
- Oh, and you have to be a reasonably nice person. Life is too short: we want to work with people we like
Benefits
- Medical, Dental, and Vision
- Short- and Long-Term Disability (Company Paid)
- Voluntary Long-Term Disability
- Employee Life & AD&D (Company Paid)
- Voluntary Employee, Spouse, and Child Life & AD&D
- Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
- 401K with a generous matching contribution and no vesting schedule
- 20 days of PTO annually (prorated based on hire date)
- Company Paid Holidays and 2 “Choose Your Own Holidays”
Company Overview