Note: The job is a remote job and is open to candidates in USA. Together Credit Union is seeking a Manager of Technology Infrastructure to ensure the security and reliability of their technology systems. This role involves leading infrastructure services, managing vendor partnerships, and supporting technology investments to enhance operational efficiency and organizational growth.
Responsibilities
- Executes the Credit Union's infrastructure strategy, technology roadmap, and modernization initiatives to support business objectives, operational efficiency, and regulatory requirements
- Manages the governance, performance, availability, security, and scalability of technology infrastructure to ensure reliable and resilient operations
- Oversees the evaluation, selection, implementation, and lifecycle management of infrastructure technologies, platforms, and services
- Establishes and maintains infrastructure standards, policies, and practices related to architecture, cybersecurity, disaster recovery, business continuity, and service delivery
- Manages technology vendors, managed service providers, and consulting partners, including contract administration, service delivery oversight, performance management, and risk mitigation
- Supports infrastructure planning, budgeting, capacity management, and resource forecasting to align technology initiatives with business needs and organizational growth
- Identifies and addresses infrastructure risks, operational gaps, and performance issues through continuous improvement initiatives that strengthen reliability, security, and operational resilience
- Oversees infrastructure-related projects, technology asset management, and operational service delivery to ensure successful execution and ongoing performance
- Coordinates infrastructure priorities, escalations, and service delivery activities across technology teams, business stakeholders, executive leadership, and external partners
- Ensures infrastructure solutions align with current business needs, future growth objectives, and long-term organizational strategy
Skills
- An equivalent combination of education, training, and experience will be considered
- High school diploma or equivalent
- 3+ years of experience in enterprise infrastructure technologies, including servers, storage, networking, virtualization, cloud computing environments and/or relevant transferable experience
- 2+ years of direct people leadership (supervisory) and/or informal leadership experience
- Degree or specialized training in computer science, Information Systems, or related field
- 5+ years of experience in enterprise infrastructure technologies, including servers, storage, networking, virtualization, cloud computing environments
- 3+ years of direct people leadership experience (supervisor)
Benefits
- Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools, systems, and collaboration platforms
- Occasional travel for training, to branch locations, vendor sites, or other business-related locations
- Attendance at offsite meetings, events, or conferences as needed
- Support ongoing monitoring from internal teams and third-party vendors and timely response to system alerts and operational issues, including participation in after-hours, weekends, and holiday support coverage as required.
Company Overview