Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a healthcare organization seeking a Manager, Revenue Operations to lead analytical teams and improve revenue-cycle performance. The role focuses on setting team strategy, translating complex business challenges into actionable insights, developing analysts, and advancing analytical and technical capabilities.
Responsibilities
- Establish team priorities, goals, and success metrics aligned with broader organizational objectives
- Ensure the high-quality, timely delivery of insights, recommendations, and analytical work products; take full accountability for team results
- Translate complex business challenges and strategic priorities into structured analyses and actionable recommendations
- Manage work across multiple stakeholders, priorities, and initiatives
- Communicate proactively and present insights clearly to leaders at all levels of the organization; deliver persuasive recommendations to senior audiences
- Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions
- Coach and develop a high-performing team of analysts
- Create an environment focused on accountability, continuous learning, and professional growth
- Provide meaningful feedback, career development support, and performance coaching
- Foster strong team engagement and collaboration
- Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills
- Champion DaVita's Mission and Core Values while modeling effective leadership behaviors
- Guide analytical approaches and ensure the appropriate use of data to support business decisions
- Break down large, ambiguous problems into manageable components
- Validate results through critical thinking, business context, and analytical rigor
- Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation
- Promote strong documentation, process discipline, and knowledge sharing across the team
- Take on special projects and other duties as assigned
Skills
- Bachelor's degree in Business Administration, Finance, Economics, Mathematics, Analytics, or a related field
- Demonstrated use of AI-enabled tools to improve productivity, decision-making, and business outcomes
- 5+ years of progressive professional experience
- 2+ years of direct people leadership experience
- Advanced proficiency in Microsoft Office applications, particularly Excel
- Experience analyzing business operations, data, or processes
- Experience with modeling and/or performance forecasting, particularly related to cash flow or financial performance
- Demonstrated experience leading analytical, reporting, business intelligence, or similar teams and initiatives
- Experience translating complex business problems into data-driven insights and recommendations
- Ability to influence stakeholders and drive outcomes through analytical problem-solving and effective communication
- MBA or other applicable advanced degree
- Experience with Tableau, SQL, Alteryx, Google Cloud Platform (GCP)/BigQuery, data warehousing, or similar analytical tools
- Prior experience within healthcare revenue cycle or healthcare operations
Benefits
- A "community first, company second" culture built on values that truly matter.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards recognizing both individual and team contributions.
- Eligible teammates can begin receiving benefits on the first day of the month following, or coinciding with, one month of continuous employment.
- Medical, dental, and vision coverage
- 401(k) matching
- Paid time off (PTO)
- PTO cash-out opportunities
- Family resources
- Employee Assistance Program (EAP) counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity and paternity leave
- Additional family-focused benefits
- On-demand leadership and professional development courses through DaVita University
- Remote work arrangement
Company Overview