Note: The job is a remote job and is open to candidates in USA. Corewell Health is a healthcare organization committed to delivering personalized care and improving health outcomes. The Administrative Support Coordinator supports daily operations by coordinating authorization intake and processing, managing appeals, resolving provider inquiries, scheduling peer-to-peer reviews, conducting claims research, and developing member and provider communications. The role serves as a liaison across teams to ensure timely, accurate, and efficient administrative operations.
Responsibilities
- Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload
- Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards
- Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc
- Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies
- Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling. Arranges for conference/travel, meetings as needed
- Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data. Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy
- Directs and maintains accountability for completion of complex, multi-faceted programs/projects
Skills
- Associate's Degree or equivalent course work in office administration/secretarial science
- 2 years of relevant experience in secretarial/clerical and computer skills
- 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis
- 2 years of relevant experience working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry
- 2 years of relevant experience in a health care or medical research environment
- 2 years of relevant experience dealing with the public, preferably in the medical or customer service field
- 2 years of relevant experience in database development
- 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on restaurants, phone plans, spas, and more
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
Company Overview
Company H1B Sponsorship