Note: The job is a remote job and is open to candidates in USA. Lovesac is a fast-growing furniture company focused on adaptable, sustainable, and comfortable furniture solutions. The Manager, Packaging will build and lead the packaging function, overseeing packaging strategy, supplier partnerships, testing, compliance, cost optimization, sustainability, and return-to-stock programs across production and delivery channels.
Responsibilities
- Develop, maintain, and continuously improve packaging specifications across bulk production, warranty replacement, and final mile delivery requirements, ensuring all packaging solutions are optimized for product protection, cost, and customer experience
- Lead the design, development, and implementation of Lovesac's return to stock (RTS) packaging program, establishing standards, supplier partnerships, and workflows that reduce damage rates, improve restocking efficiency, and lower reverse logistics costs company wide
- Own packaging supplier relationships domestically and overseas end-to-end, from sourcing and qualification through ongoing supplier performance management
- Negotiate pricing, lead times, and capacity commitments that support Lovesac's production calendar and cost targets
- Drive cost optimization across the packaging supply base, including dimensional weight (DIM) reduction, material consolidation, and freight cost mitigation, delivering measurable savings against defined COGS and packaging cost-per-unit targets
- Ensure full regulatory compliance across all packaged goods, including labeling requirements, material restrictions, import/export marking standards, and applicable certifications (e.g., Prop 65, CARB, ISTA, ASTM)
- Develop and manage a packaging testing and validation protocol, including ISTA drop, vibration, and compression testing, to ensure packaging performance meets quality, safety, and damage-rate standards across all product categories and distribution channels
- Partner with Product Development, Quality Assurance, Brand, and the Sourcing teams on new product packaging development, ensuring packaging is designed and validated in parallel with the product development process
- Lead sustainability initiatives within the packaging function, identifying opportunities to reduce material waste and align packaging design with Lovesac's ESG priorities
- Monitor packaging industry trends, material innovations, and regulatory changes, proactively surfacing opportunities and risks to the Sourcing and Operations leadership team
- Perform any other reasonable duties for this role as requested by management
Skills
- Bachelor's degree in Packaging Engineering, Industrial Engineering, or a related field required
- 5+ years of experience in packaging engineering or packaging development, with demonstrated ownership of packaging specifications, supplier management, and cost outcomes across multiple product categories or distribution channels
- Proven experience designing and managing packaging programs for e-commerce, retail, and final mile delivery environments, with a strong understanding of dimensional weight optimization and carrier compliance requirements
- Experience leading or contributing to return to stock (RTS), reverse logistics, or warranty packaging programs, with a track record of reducing damage rates and restocking costs at scale
- Working knowledge of packaging regulatory requirements and compliance standards, including ISTA testing protocols, ASTM standards, Prop 65, import/export marking requirements, and applicable material restrictions
- Demonstrated ability to manage packaging supplier relationships, including qualification, vendor onboarding, negotiation, and performance management across domestic and overseas supply partners
- Strong financial acumen with experience building cost models, tracking packaging cost-per-unit, and delivering cost savings initiatives against defined targets
- Proficiency in packaging design and structural dieline tools (e.g., Artios CAD, CAPE, or equivalent)
- Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines
- Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits)
- Must be able to travel domestically and internationally, as needed, to visit vendors, suppliers, and partners; a valid passport and any required documentation for international travel are required
- Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed
- Advanced degree a plus
- Experience with PLM or ERP systems a plus
Benefits
- Annual Bonus Program
- Inaugural Grant Equity Award
- 401K Matching Contribution
- Financial Wellness Tools
- Medical, Dental, Vision, Health Savings and Flexible Spending Accounts
- Paid Parental Leave
- Life/AD&D
- Short Term and Long-Term Disability
- Critical Illness and Accident Insurance
- Employee Assistance Program
- Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire
- 8 paid company recognized holidays
- Pet Insurance
- Generous Associate Discounts
- Fully remote position
Company Overview