Note: The job is a remote job and is open to candidates in USA. IQ Fiber is dedicated to providing 100% fiber-optic high-speed internet and exceptional customer service. The Network Engineering Manager will lead a team of technical professionals, manage network engineering projects, and implement advanced network designs to support business growth.
Responsibilities
- Lead, mentor, and develop a team of Network Engineers and Access Network Engineers; hire, onboard, and coach for success
- Support implementation of network frameworks and standards defined by the CTO and network architect; refine Methods of Procedure (MOPs) and operational practices to ensure consistency and efficiency
- Oversee configuration, enhancement, and troubleshooting of Juniper MX/QFX, Nokia 7750 Service Routers, Nokia Lightspan GPON/NG‑PON platforms, routers, switches, and related infrastructure
- Manage project priorities and resource allocation to align engineering efforts with business objectives and CTO roadmap
- Collaborate with the NOC Manager to integrate monitoring, alerting, and incident‑response workflows; ensure SLAs and internal targets are met
- Drive capacity planning, performance optimization, and network scaling initiatives based on data analysis and growth projections
- Leverage vendor relationships to obtain technical support for network equipment and software
- Partner with cross-functional teams (OSS/BSS, Outside Plant, Field Operations, IT) to deliver projects on time and within scope
- Oversee change management, on-call rotations, and escalations; ensure robust incident escalation paths and post-mortem processes
- Track and report KPIs and team performance metrics; provide regular updates on network health, project status, and operational risks to CTO
- Champion continuous improvement through automation, scripting, and adoption of new tools and technologies
- Other duties as assigned
Skills
- Bachelor's degree in Computer Science, Electrical Engineering, or related field (or equivalent experience)
- 5+ years of hands-on network engineering experience in a service provider environment
- 2+ years of people‑management experience leading technical teams
- Deep expertise with TCP/IP, BGP, MPLS, VLANs, VPNs (IPsec/DMVPN), VRRP/ERPS, and DHCP
- Proven experience with Juniper MX/QFX series, Nokia 7750 Service Routers, and Nokia Lightspan GPON/NG‑PON platforms
- Familiarity with network monitoring tools (CheckMK, SolarWinds, Nagios, PRTG) and automation frameworks (Ansible, Python)
- Strong analytical and problem-solving skills; adept at translating strategy into operational execution
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders
- Relevant certifications (JNCIS‑SP, JNCIP‑SP) a plus
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