[Remote] Manager, Marketing Analytics

Note: The job is a remote job and is open to candidates in USA. Toast creates technology that helps restaurants and local businesses operate, increase sales, engage customers, and support employees. Toast is seeking a Marketing Analytics Manager to lead analysis of upsell motions, optimize customer lifecycle marketing and expansion revenue, measure campaign performance, and translate customer data into strategic recommendations.

Responsibilities

• Serve as the lead analyst for Toast’s upsell motions
• Determine how to address new customers with upsell tactics and marketing
• Work closely with Toast Web team to develop digital experiences for Toast Customers in Toast Web (the logged in ecosystem for Toast customers)
• Measure the performance of customer marketing programs and campaigns
• Uncover trends and opportunities across the customer lifecycle using data
• Translate findings into clear recommendations for where and how to focus efforts and size the potential impact of new marketing ideas to guide prioritization
• Collaborate with Finance & Analytics teams to build dashboards and attribution frameworks that support cross-functional alignment and accuracy

Skills

• 4+ years of experience working with marketing analytics and customer data
• Proficient with tools like Snowflake, SQL, Excel
• Mastery of analytics tools with data visualization components such as Sigma, Hex, Looker
• Strong business acumen with the ability to connect data to outcomes
• Excellent communication and storytelling skills; able to influence others to take action
• Expert with AI tools, particularly those used for analysis and visualization (Claude, Hex AI)

Benefits

• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits
• Hybrid work model that fosters in-person collaboration while valuing individual needs
• AI tools provided across all disciplines

Company Overview

Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://pos.toasttab.com.

Company H1B Sponsorship

Toast has a track record of offering H1B sponsorships, with 14 in 2026, 26 in 2025, 32 in 2024, 39 in 2023, 66 in 2022, 29 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.