Note: The job is a remote job and is open to candidates in USA. Clinisys is a global provider of intelligent diagnostic informatics solutions, developing AI-enabled, cloud-based platforms for healthcare, life sciences, and public health. The Manager, Integrations leads a team delivering scalable application integration solutions, overseeing interface implementations, customer outcomes, performance metrics, escalations, and continuous improvement.
Responsibilities
- Supervise and ensure adherence to application interfacing standards and processes, including interface specification development, coordination with third-party vendors, design and development of integration solutions, testing, deployment, and validation
- Implement structured interface management processes, plans and tools to achieve seamless integration across the project lifecycle
- Manage a team of skilled experts to implement software solutions with excellence, ensuring high quality and customer satisfaction
- Oversee performance management of staff, including recruitment, training, mentoring, evaluations, and professional development
- Ensure interface work adheres to established standards, implementation methodologies, quality controls, documentation expectations, and client-specific project requirements
- Serve as the escalation and resolution point for interface-related risks, blockers, defects, vendor issues, customer concerns, and active implementation challenges
- Partner with project teams to ensure interface deliverables are completed on time, within scope, aligned to project budgets, and positioned to support revenue recognition and customer commitments
- Establish individual and team metrics to drive productivity and effectiveness in interfacing projects
- Encourage the team to advocate for clients and foster innovative ideas to enhance the efficiency of interfacing approaches
- Support continuous education to stay updated on deployment options and best practices in application interfacing, ensuring successful client deployments
- Collaborate with cross-functional teams to facilitate cross-training and maintain a pool of skilled resources aligned with market needs
- Foster a culture of collaboration and knowledge sharing within the team and across the organization
- Contribute to the development and enhancement of application interfacing methodologies, tools, and frameworks
- Stay current with key industry products and technologies, including Clinisys solutions, interface engines such as Mirth, Rhapsody, and Corepoint, and other relevant software platforms
- Leverage your expertise in these products to provide guidance and support to the team during interfacing projects
- Perform other duties and responsibilities as assigned
Skills
- * Proficiency in application interface technologies and standards, including HL7, XSLT, RESTful APIs, SOAP, Webhooks, JSON, XML, and other relevant protocols
- * Strong understanding of application integration concepts and patterns
- * Experience with integration platforms and tools, such as Mirth, Rhapsody, Corepoint, Point-to-Point Interfaces, etc
- * Working knowledge of programming languages and frameworks like JavaScript, Python, Java, or .NET
- * Familiarity with database technologies, data migration, and IT/network services
- * Excellent communication skills, both verbal and written, with the ability to effectively convey information to technical and non-technical stakeholders
- * Knowledge of environmental and clinical laboratory workflows is advantageous
- * Ability to influence positive outcomes and build strong relationships by leading technical discussions with internal and external stakeholders
- * Proficient analytical skills and problem-solving abilities, demonstrated through identifying improvement opportunities and creating effective action plans
- * Proven ability to prioritize workload for yourself and the team, working independently and autonomously
- * Demonstrated experience managing multiple projects concurrently in a dynamic environment
- * Practical experience leveraging AI and automation to improve service delivery efficiency, including reducing manual effort and accelerating migration timelines
- * Ability to identify, evaluate, and implement AI-driven solutions (e.g., workflow automation, intelligent data mapping, predictive capacity planning)
- * Experience embedding AI into delivery processes to improve consistency, quality, and cost-to-serve
- * Strong understanding of how to operationalize AI at scale (governance, adoption, and measurable ROI)
- * Bachelor's degree in Computer Science, Healthcare Information Technology, Information Systems, Engineering or a related field
- * 5 years of experience in software development, application interfacing, or integration roles
- * Strong background in APIs, web services and enterprise data structures
- * Experience with direct client engagement and external facing projects
- * Skilled in managing or mentoring technical team members, consultants, interface analysts, or implementation resources
- * Minimum of 3 years of experience working with key client project stakeholders at the Manager level or above
- * Work is performed remotely or in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine
- * 25%-50% travel may be required
- * Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours
- * Exposure to hazardous materials or various weather conditions
- * Travel to client sites that can pose risk associated with healthcare organization
- * May be required to follow customer location health and safety requirements
- * HL7 Certification
- * Previous experience in environmental or public health laboratories
- * Experience in professional services, consulting delivery, software implementation, or customer-facing technical leadership
- * Experience managing project financials, resource forecasting, delivery metrics, or services profitability
- * Practical experience applying automation or AI-enabled methods to improve delivery efficiency, consistency, quality, or scalability
- * Previous experience working with Clinisys products
Benefits
- Health and wellness benefits
- 401 (k) Savings Plan
- Stock incentive programs
- Paid time off
- Parental leave
- Tuition assistance
- Fully Remote
Company Overview
Company H1B Sponsorship