Note: The job is a remote job and is open to candidates in USA. SSM Health is seeking a Human Resources Technology and Innovation Manager to lead the optimization and evolution of its Workday ecosystem. The role oversees HR technology implementations, process improvements, project delivery, organizational change, and a team responsible for aligning technology solutions with business needs.
Responsibilities
- Manages all aspects of lifecycle of employee, including hiring, performance management, training and development, compensation recommendations, and separations
- Manages HR technology installations, conversions, and upgrades, and develops implementation plans. Identifies opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Deals effectively with ambiguous and unstructured problems and situations
- Synchronizes projects and their interdependencies; coordinates resource capacity and availability; facilitates transitions from projects to operations; identifies barriers to change and drive organizational change
- Collaborates with colleagues in the conceptual design and translation of business needs into innovative technology solutions and features. Builds, maintains, and implements strategic roadmaps for Centers of Excellence (COE’s) – user experience, talent, recruiting, learning, total rewards, and HR service delivery
- Manages and identifies project risks and issues as appropriate, establishes success metrics for projects, and ensures project performance is tracked and measured
- Creates metrics and dashboards to monitor work case load and team productivity. Monitors and reports on Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) to hold individuals and the team accountable. Acts with urgency and care to address critical system performance issues identified through SLA’s/KPI’s. Periodically reviews support team and structure to help demand management and capacity planning, utilizing metrics and services delivery standards
- Provides thought leadership regarding HR technology solutions and strategies for new programs, projects, and enhancements to existing solutions. Serves as a strategist, problem solver, team enabler and barrier remover for team directly managed but also within the broader HR team
- Lead teams and creates a culture of innovation and trust
- Performs other duties as assigned
Skills
- Proven experience leading HR technology teams
- Strong expertise in Workday administration, optimization, and strategy
- Demonstrated people leadership and talent development experience
- Experience leading system enhancements, process improvements, and organizational change initiatives
- Ability to partner across departments to align technology solutions with business needs
- Strong project management, communication, and stakeholder management skills
- Bachelor's degree or equivalent combination of education and experience
- Five years' experience, with two years' leadership and two years' Information Technology change management
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors
- Frequent use of hearing and speech to share information through oral communication
- Ability to hear alarms, malfunctioning machinery, etc
- Frequent keyboard use/data entry
- Occasional bending, stooping, kneeling, squatting, twisting and gripping
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs
- Rare climbing
Benefits
- Remote work arrangement
Company Overview