Note: The job is a remote job and is open to candidates in USA. AutoNation is hiring a Manager, Franchise Operations to support the management, administration, and governance of its franchised dealership network. The role coordinates OEM and dealership documentation, administers franchise agreements, and works with internal teams and OEM partners on applications, transactions, reporting, and related requirements.
Responsibilities
- Serve as a primary liaison between AutoNation and OEM partners on franchise-related matters, ensuring effective communication, timely follow-up, and alignment with OEM requirements
- Manage and maintain franchised dealership agreements, including tracking key terms, requirements, amendments, renewals, and related documentation
- Partner closely with Legal and M&A on acquisitions, divestitures, General Manager changes, dealership transactions, and other activities impacting franchise agreements
- Coordinate and provide all required documentation and information for OEM Dealer Applications, ensuring submissions are complete, accurate, and timely
- Maintain organized and accurate franchise records, agreements, approvals, correspondence, and supporting documentation
- Track franchise-related milestones, deadlines, approvals, and outstanding requirements to ensure timely completion and resolution
- Coordinate with internal stakeholders to gather required information and documentation and ensure alignment prior to OEM submissions
- Monitor OEM franchise requirements and communicate changes, risks, and action items to appropriate AutoNation leadership
- Support the development and implementation of standardized franchise processes, procedures, and documentation to improve consistency and efficiency
- Identify potential gaps, risks, or issues related to franchise agreements and proactively escalate and coordinate resolution
- Prepare reports, status updates, and presentations related to franchise activity, agreements, applications, and transaction-related initiatives
- Maintain a high level of confidentiality when handling sensitive dealership, transaction, legal, and OEM information
- Maintain and ensure the accuracy of dealership contact lists, including key dealership leadership, OEM contacts, and other relevant stakeholders
- Support Brand Presidents with OEM reporting, performance summaries, and presentation deck preparation to support business reviews and strategic discussions
- Coordinate preparation for OEM meetings by gathering relevant data, compiling materials, tracking action items, and aligning with Brand Presidents and internal stakeholders
- Partner with Brand Presidents to ensure OEM reporting and meeting materials are accurate, timely, and aligned with manufacturer priorities and performance expectations
- Track OEM meeting follow-ups, commitments, and action items to support timely execution and accountability
- Perform other duties and special projects as assigned
Skills
- 5+ years of experience in automotive operations, franchise management, OEM relations, M&A, legal administration, or a related field
- Exceptional organizational and project management skills with the ability to manage multiple priorities and deadlines
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to build strong relationships and effectively collaborate with OEM partners, Legal, M&A, Operations, and senior leadership
- Strong analytical, problem-solving, and follow-through skills
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Ability to operate effectively in a fast-paced, highly collaborative, and complex environment
- Demonstrated ability to handle confidential and sensitive information with discretion
- Ability to identify opportunities to improve workflow efficiency, streamline processes, and enhance productivity
- Bachelor's degree in Business or related field preferred
- Experience working with franchised automotive dealerships and OEM requirements strongly preferred
- Strong understanding of dealership franchise agreements, OEM dealer applications, and related documentation preferred
Benefits
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide, a website with offers from top providers and retailers
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