Note: The job is a remote job and is open to candidates in USA. Levi Strauss & Co. is hiring a Senior Manager to lead the deployment and support of AI-enabled ERP capabilities across SAP S/4HANA and connected platforms. The role translates business needs into secure, scalable production solutions and leads engineering teams in release readiness, operational monitoring, governance, and reliability.
Responsibilities
- Lead the design, deployment, and support of AI-enabled SAP automation and agentic workflows across SAP S/4HANA and connected platforms
- Architect scalable solutions using SAP Business AI, Joule, SAP AI Core, RAG, AI Agents, MCP, A2A, and intelligent automation frameworks
- Translate business requirements into technical designs, integrations, monitoring, controls, and production-ready solutions
- Build reusable AI agent frameworks with governance, guardrails, human-in-the-loop controls, and autonomous execution capabilities
- Troubleshoot and optimize AI-driven processes, integrations, workflows, and automation using observability, monitoring, and trace analysis tools
- Establish operational monitoring, auditability, performance metrics, exception management, and continuous improvement practices
- Ensure compliance with security, privacy, SOX, responsible AI, and enterprise governance standards
- Lead global engineering teams, drive release readiness, production stability, stakeholder communication, and delivery excellence
Skills
- 12–15+ years of SAP technology experience with S/4HANA, deployment engineering, and enterprise automation
- Deep expertise in SAP Business AI, Joule, SAP AI Core, SAP BTP, Integration Suite, RAG, AI Agents, and intelligent automation
- Proven experience designing, deploying, and supporting AI-enabled SAP solutions and agent-driven business processes
- Strong understanding of SAP business processes including FICO, OTC, PTP, sales, billing, and financial postings
- Experience leading production support, incident management, release governance, observability, and continuous improvement initiatives
- Hands-on troubleshooting across AI agents, integrations, workflows, interfaces, and enterprise SAP platforms
- Strong leadership, stakeholder management, and delivery governance skills with experience leading global teams
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field
- Fashion/Retail experience
Benefits
- Remote - USA
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