Note: The job is a remote job and is open to candidates in USA. Bloomerang is a mission-driven technology company providing a giving platform and support for nonprofit organizations. The Manager, Conversion Data Analytics will lead a team of Conversion Data Analysts, owning their development, workload, delivery outcomes, prioritization, and quality across post-sale conversion journeys while partnering with cross-functional teams.
Responsibilities
- Lead, coach, and develop a team of Conversion Data Analysts, investing consistent time in feedback, growth, and day-to-day support
- Own delivery outcomes and final prioritization decisions across the team’s conversion portfolio, balancing delivery pressure with sustainable team practices
- Use data and KPIs to spot trends early, weigh risks and tradeoffs, and step in before small issues become blockers
- Partner closely with Leaders, Conversion Project Managers, Engineering, Product, and Support to keep conversion work connected to customer getting started outcomes and business value
- Apply a strong understanding of conversion workflows, data mapping, and Bloomerang’s data model to guide decisions without taking the work off your analysts’ plates
- Create psychological safety so team members surface risks and mistakes early, and encourage collaboration and knowledge sharing across the team
- Make timely people and delivery decisions within established strategy and guidelines, and escalate thoughtfully when broader alignment is needed
- Model Bloomerang’s values in every interaction, balancing empathy with accountability and simplifying expectations, processes, and communication for the team
- Hold a steady leadership presence during high-volume or high-risk periods, and follow through on commitments to your team and your stakeholders
Skills
- 3-4 years of experience in data analytics, or conversion delivery roles
- 1+ year(s) of experience as a Senior or Lead Conversion Data Analyst, or equivalent
- Demonstrated people leadership experience
- Working proficiency in SQL and a solid grasp of data analysis concepts
- Strong Excel skills and command of data validation techniques
- Familiarity with CRM platforms and conversion tooling
- A track record of building trust-based relationships and partnering effectively across functions
- Clear, simple communication and the judgment to act decisively when delivery, quality, or morale is on the line
- Cares about the nonprofit sector
- This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only)
- We do not offer Visa sponsorship or relocation assistance at this time
Benefits
- Health, vision, and dental insurance options
- HealthiestYou healthcare service with convenient, confidential access to quality doctors 24/7, anytime, anywhere
- 20 PTO days
- 3 flex days
- 4 optional volunteer days
- 12 paid holidays
- Paid parental leave
- 401k match
- Equipment shipped directly to your door
- Discretionary bonus eligibility
- Permanent, full-time, fully remote position within the U.S. and select Canadian Provinces only
Company Overview