Note: The job is a remote job and is open to candidates in USA. Huntress is hiring a Manager, Channel Account Management to lead a team driving net revenue retention through expansion, cross-sell, and renewals across its customer and partner base. The role is responsible for team performance, partner engagement, forecasting, and collaboration across revenue functions to support customer value and post-sale growth.
Responsibilities
- Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
- Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
- Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
- Hire, onboard, and ramp new Account Managers while continuously developing top performers
- Reinforce Huntress’ culture of accountability, execution, and customer impact
- Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
- Build and maintain strong executive and operational relationships within partner organizations
- Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
- Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes
Skills
- 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models
- Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition
- Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor
- Strong bias toward action, operational discipline, and measurable outcomes
- Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment
- Experience operating in a partner-led or MSP-centric go-to-market model (strong plus)
- Working knowledge of the cybersecurity industry (strong plus)
Benefits
- 100% remote work environment
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
Company Overview