Note: The job is a remote job and is open to candidates in USA. Thomson Reuters provides trusted content, technology, data, and insights to professionals and organizations worldwide. The Manager, Business Operations will support business operations for the Bedrock LCR portfolio by driving financial performance, operational efficiency, and customer satisfaction. The role leads operational execution, process improvement, performance reporting, strategic and financial planning, workflow direction, problem solving, and vendor management.
Responsibilities
- **Operational Leadership & Execution:** Lead daily operations for the Bedrock LCR portfolio to support business objectives, achieve milestones, and contribute to overall financial goals
- **Process Improvement & Efficiency:** Identify, develop, and implement continuous improvement and change management initiatives to optimize resources, products, and services
- **Performance Metrics & Reporting:** Develop metrics for capturing, analyzing, and reporting operating effectiveness; deliver recurring and ad-hoc business intelligence reports to senior management
- **Strategic & Financial Planning:** Contribute to pillar-level strategic planning, resource forecasting, budget management, and workforce data initiatives in close alignment with business goals
- **Team & Workflow Direction:** Direct and review the work of enabling functions and administrative operational partners, driving performance and accountability
- **Problem Solving:** Identify and resolve moderately complex technical, operational, and organizational challenges by adapting existing frameworks and offering innovative perspectives
- **Vendor Management:** Establish, maintain, and negotiate day-to-day relationships with key external vendors, communicating complex concepts clearly and persuasively
Skills
- 6+ years of experience in strategy, operations, consulting, technology, finance, or a related field
- Proven track record of implementing and managing operational cadences at scale
- Strong experience working with large, complex data sets to create insightful, strategic views and dashboards
- Strong financial acumen with demonstrated experience partnering closely with Finance teams for budgeting and forecasting
- Proven ability to influence cross-functional teams and external partners within a highly matrixed environment
- Hands-on approach with strong verbal and written communication skills, capable of presenting clearly and confidently to senior leadership
- Solid understanding of business operations, cross-departmental relationships, and relevant industry trends
- Experience supporting a Technology, Engineering, or Product-led organization
- Experience operating effectively in a fast-paced, ambiguous environment with multiple competing priorities
- Demonstrated track record of having a strong bias for action
- Proficiency or hands-on exposure to the Microsoft 365 Suite
Benefits
- Flexible hybrid working environment for office-based roles
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flex My Way supportive workplace policies for managing personal and professional responsibilities
- Career development, continuous learning, and skill development through Grow My Way programming
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- In the United States: health, dental, vision, disability, and life insurance programs
- In the United States: competitive 401k plan with company match
- In the United States: competitive vacation, sick and safe paid time off
- In the United States: paid holidays, including two company mental health days off
- In the United States: parental leave
- In the United States: sabbatical leave
- In the United States: optional hospital, accident and sickness insurance paid 100% by the employee
- In the United States: optional life and AD&D insurance paid 100% by the employee
- In the United States: Flexible Spending and Health Savings Accounts
- In the United States: fitness reimbursement
- In the United States: access to Employee Assistance Program
- In the United States: Group Legal Identity Theft Protection benefit paid 100% by employee
- In the United States: access to 529 Plan
- In the United States: commuter benefits
- In the United States: Adoption & Surrogacy Assistance
- In the United States: Tuition Reimbursement
- In the United States: access to Employee Stock Purchase Plan
- Eligibility for an Annual Bonus based on a combination of enterprise and individual performance
Company Overview
Company H1B Sponsorship