Note: The job is a remote job and is open to candidates in USA. Coker provides performance transformation consulting services to healthcare organizations. The Manager will lead client engagement workstreams, oversee data analyses and deliverables, manage project economics and risks, mentor staff, and implement recommended improvements. The role also involves client relationship development, practice development, sales support, and internal methodology and tool development.
Responsibilities
- Execute/direct/oversee analyses, initiate interpretations and review the interpretations, findings and conclusions of others reporting to them on the team. Prepare or lead the preparation of written, graphic and verbal presentations of analytics and recommendations for team leadership review. Utilize sound storyboarding skills and tailoring messaging to the correct audience
- Perform quality assurance on assigned workstream deliverables and on deliverables of staff assigned to them for mentorship or oversight on client related or internal projects
- Assist in determining client needs by effectively leading client interviews and summarizing findings and observations
- Summarize analytical findings in a coherent manner and draw insight from observations, interviews, and data analyses. Develops accurate conclusions from findings
- Effectively execute on project plans in alignment with Statement of Works
- Effectively engage with clients in a professional and responsible manner representing Coker and our work in an ethical manner
- Complete assigned work as requested by Team leadership to accomplish the Statement of Work including all analytics, reports, implementation processes with the client, etc
- Lead project management related activities as assigned
- Manage the budget and expenses for their assigned workstream or project
- Participate in risk and issue identification and mitigation along with the project leadership team
- Actively mentor and lead staff assigned to them through the Practice and on their projects
- Participate and lead practice development activities
- Participate and lead methodology and tool development within their Service Area
- Actively listens for market opportunities on current engagements and networks and communicates potential leads to leadership
- Contribute to the development of sales presentation deliverables, leverage Acuvance/Coker tools as appropriate
- Proactively seeks opportunities to participate in sales activities
- Identifies opportunities to improve profitability
- Complete training requirements on an annual basis as requested
Skills
- Bachelor's degree from an accredited college or university – Required
- 5 years of applicable experience in Supply Chain, Health Systems Finance, Operations (clinical, support or operations), Pharmacy, Operational or Strategic Consulting, Strategic Planning or Decision Support Analytics – Required
- Ability to build, maintain and grow client relationships
- Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy
- Ability to conduct thorough and relevant analyses and oversee and mentor others in the production of client deliverables on time and on budget against the Statement of Work
- Ability to mentor and grow team members within the Practice and Service Area
- Proficient in Excel, Tableau, PowerPoint and has familiarity with Business Intelligence Tools
- Ability to manage their time effectively and the time of others on their workstream as needed
- Ability to quality assure other people's work
- Excellent interpersonal and communication skills
- Ability to execute good judgement as to when to make decisions versus consult with leadership
- Ability to lead work groups to successful outcomes
- Must have strong problem-solving skills with the ability to exercise mature judgement
- This position requires some travel (25%)
- Master's degree and/or additional certifications (MBA, ASA, ABV, CVA, CFA, CPA, etc.) - Preferred
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