Note: The job is a remote job and is open to candidates in USA. Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a property-and-casualty insurance company serving policyholders across multiple regions in the United States. The Loss Control Consultant will conduct loss control surveys, assess risks and exposures, develop service plans, and provide consulting services to support risk improvement and underwriting decisions.
Responsibilities
- Builds and maintains strong underwriter and agency relationships
- Manages loss control assignments to achieve risk improvement and ongoing account service, with a focus on reducing line-of-business loss trends and improving safety programs
- Uses established loss control practices, processes, and procedures to analyze the operations and exposures of various types of risks
- Assesses risk attitudes related to uncontrolled exposures on new and existing business and identifies risk improvement opportunities through recommendations and safety program enhancements
- Applies intermediate knowledge of recognized codes and standards, including OSHA, NFPA, and DOT standards, in loss control survey work
- Uses available research tools to prepare for loss control surveys across a variety of businesses
- Objectively evaluates lines of business using established loss control evaluation tools
- Makes decisions guided by loss control considerations, policies, and objectives, including complex or impactful decisions, and provides effective risk evaluations to support underwriting decision-making
- Uses intermediate knowledge, experience, and creative resources to identify a range of solutions and clearly articulate them to others
- Understands and effectively communicates relationships between problem components
- Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved
- Establishes credibility with internal customers, including underwriters, and external customers, including agents and insureds
- Travels as required to conduct loss control surveys and assessments in a variety of customer environments
Skills
- Valid and unrestricted driver's license and acceptable driving record
- Demonstrated ability to multitask and solve problems
- Demonstrated time management skills with the ability to meet deadlines
- Strong negotiation and relationship-building skills
- Analytical skills with the ability to exercise sound risk evaluation judgment
- Intermediate organizational and prioritization skills with the ability to manage multiple priorities
- Demonstrated understanding of industry practices, standards, and underwriting concepts
- Ability to communicate clearly and effectively both verbally and in writing
- Bachelor's degree or equivalent combination of education and related business or technical work experience in occupational health and safety
- Proficient use of various core systems, office and computer equipment, and software packages
- Ability to travel up to 20% overnight, which may include travel by automobile and commercial airline
- Ability to drive long distances without interruption, including four hours or more
- Ability to safely access and navigate customer facilities, including occasional use of stairs, ladders, and elevated work areas
- Ability to work in a variety of indoor and outdoor customer environments, including construction sites, areas near roadways, and manufacturing facilities, with exposure to varying weather conditions and uneven terrain
- Ability to lift up to 30 pounds and perform the physical demands of the position throughout the workday, including prolonged walking, standing, climbing, and navigating a variety of customer work environments
- Applicants must be authorized to work for any employer in the U.S
- Intermediate knowledge of OSHA, NFPA, and DOT codes and standards
- Experience applying loss control practices, processes, and evaluation tools to assess business operations and exposures
- Strong ability to build effective relationships with underwriters, agents, and insureds
- Continuing education, including currently possessing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Occupational Health & Safety Technician (OHST), or Construction Health & Safety Technician (CHST)
Benefits
- Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (plus company match)
- Time Off - including vacation, volunteer, and holiday pay
- Paid Parental Leave
- Bonus opportunities
- Tuition assistance
- Wellness Program - including an onsite fitness studio
- A flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.
Company Overview