Note: The job is a remote job and is open to candidates in USA. Kin is an insurance company using data, technology, and human support to provide smarter homeowners insurance. The Licensed Sales Manager will build and lead front-line sales teams by hiring, coaching, and managing Sales Agents, driving sales performance, and partnering cross-functionally to improve products and processes.
Responsibilities
- Developing and implementing strategic sales plans to achieve company goals and exceed daily, weekly, and monthly quotas
- Thoughtfully coaching, empowering, and engaging 12-14 diverse Kin Sales Agents in a "call-center" environment
- Meeting/exceeding target performance plan and objective standards for our agents
- Providing data reporting, analysis, and tracking of team sales performance and individual Agent performance
- Establishing productive and professional relationships with key personnel in other departments
- Collaborating with cross-functional teams to drive product development and enhancements
- Developing and implementing new sales initiatives, strategies, and programs to help drive production
- Assisting in recruiting, interviewing, onboarding, and training of new Sales Agents
Skills
- Ability to acclimate to Kin's systems, tools, and processes while successfully overseeing a group of experienced insurance Sales Agents
- Capability to consistently understand, explain, and drive call-center metrics while finding coaching opportunities, celebrating team wins, and ensuring customer satisfaction
- 5+ years of sales experience with 2+ years of managing Sales Agents
- You possess an active Property and Casualty (P&C) or Personal Lines (PL) license
- Consistent track record of meeting and exceeding sales goals and performance metrics
- Mastery of the insurance sales process from beginning to end with the ability to train and enhance internal processes
- Proficiency with sales software (CRM), reporting tools, and using data to help drive decisions
- Dedication to understanding agent and customer needs and delivering tailored solutions that focus on both needs
- You thrive in a fast-paced, changing environment by maintaining a genuine positive and collaborative attitude
- Monday - Friday, must be available to fulfill our 11:00 AM - 8:00 PM CST
- A rotating Saturday shift will be required every 4–6 weeks
- Please only apply if you are able to live and work full-time in one of the states listed above
Benefits
- Remote-first work arrangement
- Company equity through Restricted Stock Units (RSUs), granted as part of the standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions, based on medical plan selection
- Company-paid life insurance and short-term disability
- Supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees; most employees take 15–20 days per year
- 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning, subject to management approval
Company Overview