Note: The job is a remote job and is open to candidates in USA. Unisys is a technology company specializing in IT services and solutions. They are seeking a Level 2 NOC Systems Administrator with a focus on Windows to manage and troubleshoot Windows systems, ensuring optimal performance and compliance. The role involves administering servers, resolving incidents, and providing operational reporting.
Responsibilities
- Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening
- Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues
- Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation
- Installs, removes, and upgrades Windows-based software packages and agents
- Owns Level 2 Windows-related tickets through resolution, including root cause analysis
- Provides system evaluation reports and contributes to operational recommendations for Windows environments
- Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets
- Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures
Skills
- BA/BS degree and 2–4 years of relevant experience OR equivalent combination
- Strong experience with Windows troubleshooting and server administration
- Ability to support 24×7 operations and rotating shifts
- U.S. Citizenship and U.S. residency required
- May also hold Linux credentials if permitted
Company Overview