Note: The job is a remote job and is open to candidates in USA. Farmers Insurance is an award-winning employer focused on helping people and delivering peace of mind through a collaborative, high-performance culture. The Learning Experience Designer analyzes, designs, develops, and evaluates learning and performance improvement solutions, partnering with business leaders and subject matter experts to support learner success and business outcomes.
Responsibilities
- Conducts needs analysis (for new and existing courses) then designs and develops training curriculum, certificate programs, materials and job aids for instructor –led, video, or other virtual platform
- Makes recommendations on modifications to solution design
- Uses adult learning practices and technologies for needed outcome
- Accountable for proactively consulting with school lead, line of business representatives, and subject matter experts to design and develop solutions that meets business objectives
- Analyzes business results and learners success to identify areas of opportunities
- Lead business unit meetings to consult on learning solutions to drive improved business outcomes
- Partner with the business by participating in business activities such as team meetings, huddles, town halls to identify opportunities and improve results
- Stay update on business changes
- Assists master trainer, field trainers and internal trainers with measurement, facilitation and evaluation of all learning and performance solutions
- Performs evaluation of complex learning solutions for all audiences
- Develops recommendations based on findings
- Responsible for utilizing the most effective and up to date design techniques and platforms through research and involvement of L&D industry groups
- Provides informed recommendations and selects technology tools to drive expected outcomes
- Recommends best tool for delivery for application to support business objectives
- Responsible for establish tracking to measure business results generated through learning and performance improvement solutions and tools (instructor-led (class and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies)
- Performs other duties as assigned
Skills
- High School Diploma or equivalent High school diploma or equivalent required
- Three years experience in instructional design or educational content development
- Experience in designing scalable learning solutions (classroom, virtual and/or online)
- Experience with visual design, storyboarding, course-building and editing
- Ability to work on multiple projects at the same time with coinciding deadlines
- Strong interpersonal, communications, presentation, and problem-solving skills
- Ability to use the suite of Microsoft Office products including Word, PowerPoint
- Frequently sits for prolonged periods of time, up to a full shift
- Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces
- Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance
- Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties
- Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift
- Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees
- Possesses clear vision, with or without correction, to visually read and verify information
- Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects
- Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace
- Jobs in this category require rare, if any, travel
- Bachelor's degree preferred in instructional design, education, or similar field, or equivalent combination of education and experience
- Experience in Storyline, Captivate, HTML5, Adobe Creative Cloud, and/or Video Editing preferred
- Visual and graphic design and video/multimedia production experience preferred
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Hybrid/Remote work arrangement, with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office
- Meaningful volunteer projects
Company Overview