Note: The job is a remote job and is open to candidates in USA. Goldmark Property Management is a premier property management team dedicated to creating a better living for their customers and communities. The Learning and Development Specialist will facilitate training programs and develop learning materials to enhance employee skills, ensuring alignment with organizational goals.
Responsibilities
- Facilitate onboarding, professional development, leadership, compliance, operational, and technology training programs
- Design and develop training materials, job aids, learning guides, learning maps, and other learning resources
- Coordinate and facilitate workshops, classroom training, virtual learning, and other development opportunities
- Evaluate training effectiveness and recommend improvements based on feedback and performance data
- Support organizational change initiatives through training and communication efforts
- Collaborate with subject matter experts and stakeholders to create, update, and customize learning content
- Identify training needs and skill gaps across departments and job functions
- Develop learning solutions that align with business objectives and operational requirements
- Maintain training materials to ensure content remains accurate, relevant, and effective
- Build strong relationships with internal and external stakeholders
- Provide consultation, guidance, and training support for projects and operational initiatives
- Assist with requirements gathering, process analysis, and solution recommendations related to learning and development
- Serve as a resource for training-related questions, issues, and escalations
- Collect, analyze, and communicate training metrics and learning outcomes
- Generate reporting and insights to support training-related decision making
- Research emerging learning trends, tools, and best practices
- Recommend opportunities to improve training effectiveness, learner engagement, and organizational performance
- Demonstrate accountability, professionalism, and continuous learning
- Support a culture of inclusion, collaboration, and development
- Mentor and encourage the growth of fellow team members
- Promote compliance with company policies, safety standards, Fair Housing requirements, and applicable regulations
- Serve as a positive representative of the organization's values and culture
Skills
- High school diploma or GED
- Strong communication, facilitation, interpersonal, and relationship-building skills
- Ability to manage multiple priorities and work independently
- Strong analytical, problem-solving, and critical-thinking abilities
- Basic computer proficiency and ability to use common office technology
- Professional written and verbal English communication skills
- Associate degree in business, education, human resources, organizational development, or related field
- One to two years of experience in training, facilitation, coaching, learning and development, or a related function
- Proficiency with Microsoft 365 applications, including Teams, Outlook, Word, Excel, and SharePoint
Benefits
- Paid Time Off (PTO) accrues throughout the year and increases with tenure
- 8 paid holidays each year
- 4 YOU Days each year (a paid day off each quarter to use how you choose)
- Paid volunteer opportunities
- Access On-Demand Pay, allowing eligible hourly team members to access a portion of earned wages before payday
- Milestone anniversaries, with a gift card and a paid day off
- Choose from three medical plan options, including HSA options, along with dental and vision coverage
- Receive company HSA contributions to help offset out-of-pocket expenses
- 401(k) plan that offers up to a 5% company match and immediate vesting
- Income replacement benefits for qualifying life events, along with voluntary benefit options to help support you and your family
- Access to an Employee Assistance Program (EAP)
- Grow your career through leadership and development opportunities designed to support your success
Company Overview