Note: The job is a remote job and is open to candidates in USA. equivant develops software for the justice sector and is hiring a Lead Systems Administrator to own internal IT operations. The role will lead the migration to a dedicated Microsoft 365 tenant, administer identity and access systems and Windows endpoints, supervise service desk operations, and support compliance and IT service management processes.
Responsibilities
- Own internal IT operations for equivant end to end
- Lead the migration of equivant onto a dedicated Microsoft 365 tenant as the company separates from a shared parent-company tenant: plan the cutover, coordinate execution, and own the resulting environment
- Administer the Microsoft 365 tenant, including Exchange Online, SharePoint and OneDrive, Teams, and licensing
- Administer identity and access across Okta and Microsoft Entra ID, including single sign-on, multi-factor authentication, conditional access, and the joiner/mover/leaver lifecycle
- Drive consolidation toward Okta as the target identity provider while operating the existing Entra ID estate through the transition
- Manage the Windows endpoint fleet with Microsoft Intune, including provisioning, configuration, patching, and compliance baselines
- Own service desk operations: ticket triage and resolution in Zendesk, employee onboarding and offboarding, and hardware asset lifecycle
- Partner with technical services and security on the boundary between corporate IT and the hosted product environments
- Coordinate with parent-company operating group staff during the decentralization, and manage vendor and licensing relationships
- Support SOC 2 and CJIS Security Policy compliance from the corporate identity and endpoint side: access reviews, logging, endpoint hardening, and audit evidence
- Coordinate change, incident, and request management through equivant’s ITSM processes (Zendesk and Jira); maintain runbooks and technical documentation
- Participate in after-hours support for incidents as needed
Skills
- • Bachelor's degree in information systems, computer science, a related field, or equivalent experience
- • 5+ years in systems administration or corporate IT, including experience leading or mentoring others or running a service desk function
- • Hands-on Microsoft 365 tenant administration (Exchange Online, SharePoint/OneDrive, Teams, licensing)
- • Hands-on experience planning and executing a Microsoft 365 tenant-to-tenant migration, or a comparable large-scale tenant or directory migration
- • Identity and access administration experience with Okta and/or Microsoft Entra ID, including SSO (SAML/OIDC), MFA, and conditional access
- • Experience managing Windows endpoints with Microsoft Intune
- • Working knowledge of Windows Server and Active Directory (Group Policy, DNS, DHCP)
- • Competency with scripting for automation, primarily PowerShell
- • Familiarity with ITSM platforms such as Jira and Zendesk
- • Strong problem-solving ability and excellent written and verbal communication for technical and non-technical audiences, with the judgment to run IT as a service to the business
- • Possible travel (approximately 5%)
- • May provide after-hours support for incidents
- • Microsoft 365 Certified: Administrator Expert (MS-102), Microsoft Certified: Identity and Access Administrator Associate (SC-300), or Microsoft 365 Certified: Endpoint Administrator Associate
- • Okta Certified Professional or Okta Certified Administrator
- • Experience in a multi-entity, parent/subsidiary, or corporate carve-out environment
- • Exposure to SOC 2 similar policy environments and the access-control and logging evidence they require
- • Familiarity with Microsoft Purview
- • Experience in regulated, public sector, or justice software domains
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