Note: The job is a remote job and is open to candidates in USA. 1mind is building autonomous customer experience software for revenue teams, using AI agents that engage with buyers across the customer journey. The Lead Product Designer will own product design for buyer-facing experiences, the Console, AI-assisted workflows, and supporting systems, partnering closely with Product and Engineering from problem framing through implementation. This hands-on senior individual contributor role focuses on simplifying complex B2B products and designing new human-AI interaction patterns.
Responsibilities
- Own product design from problem framing through research, interaction design, high-fidelity UI, prototyping, implementation, and iteration
- Design new interaction patterns for human-AI collaboration — helping users understand, guide, trust, and stay in control of increasingly autonomous software
- Simplify complex workflows across configuration, integrations, multi-step workflows, system states, permissions, and other sophisticated B2B product experiences
- Shape both buyer-facing experiences and the products our customers use to configure, deploy, understand, and manage their Superhumans
- Partner closely with Product and Engineering to define the problem and solution together, rather than waiting for a finished brief or requirements document
- Prototype early and often using Figma, AI prototyping tools, and code-based tools where useful to make ideas tangible and test interactions before investing heavily
- Run customer conversations and usability sessions directly, observing how people actually use the product and turning those insights into better experiences
- Move comfortably between systems-level thinking and detailed interaction and visual design — from the underlying product model to the final state, transition, copy, and polish
- Stay involved through implementation and design QA so the quality of the shipped experience matches the intent
- Evolve our design system and reusable interaction patterns as the product grows, creating consistency without slowing the team down
- Use product data, customer feedback, and observed behavior to understand whether what we shipped actually made the experience better
Skills
- •This is a fully remote opportunity but is preferred to be worked from the Eastern timezone.•
- • 8+ years of product design experience, ideally with complex B2B SaaS or similarly sophisticated digital products
- • A portfolio that demonstrates exceptional interaction and visual design craft — not just strong process
- • Experience simplifying complex workflows, configuration-heavy products, admin experiences, workflow builders, data-rich interfaces, or other products with meaningful depth and state
- • Strong product judgment — able to participate in defining what should be built, not just how a predetermined feature should look
- • Comfort moving from ambiguous problem to concrete interaction model without needing every requirement defined upfront
- • Experience running your own usability research and talking directly with customers
- • Strong systems thinking, with the ability to see how individual workflows and screens fit into a broader product model
- • A bias toward prototyping and making ideas tangible early rather than relying only on static mocks or lengthy documentation
- • Strong attention to detail and the ability to carry a high craft bar through the final shipped experience
- • Comfort partnering deeply with engineers and understanding technical constraints well enough to make thoughtful design tradeoffs
- • Experience designing AI-native or agentic products, especially experiences involving trust, control, automation, uncertainty, or human-AI collaboration
- • Prior experience at an early-stage or high-growth startup, comfortable moving with speed and ambiguity
- • Experience with complex enterprise software, workflow tools, integrations, or configurable platforms
- • Fluency with modern AI and code-based prototyping tools such as v0, Lovable, Figma Make, Cursor, Claude Code, or similar tools as part of your regular workflow
- • Experience evolving or contributing to a design system while actively shipping product
- • Background that includes exposure to revenue or go-to-market technology
Benefits
- Stock options
- Company-paid benefits
- Fully remote opportunity
Company Overview