Note: The job is a remote job and is open to candidates in USA. Mastercard powers digital payments and supports economies and people worldwide through secure, accessible payment technologies and services. The Lead Platform Engineer designs, implements, maintains, and modernizes HP Nonstop and infrastructure platforms supporting critical processing applications and customer connectivity. The role also drives automation, reliability, security, release practices, troubleshooting, and disaster recovery in partnership with development, operations, security, and infrastructure teams.
Responsibilities
- Design, implement, configure, maintain, and support HP Nonstop infrastructure, communications server software, file transfer platforms, and related systems software supporting critical business applications
- Establish, modify, and support customer connectivity, including configuration of new connections, updates to file transfer software, and changes required to support evolving customer and application needs
- Provide advanced problem determination and resolution for infrastructure, communications server, customer connectivity, file transfer, and distributed systems issues
- Partner with development, operations, security, and infrastructure teams to support implementations, incident resolution, release activities, disaster recovery, and platform reliability objectives
- Apply platform engineering practices to improve scalability, resilience, performance, security, and operational efficiency across assigned infrastructure services
- Develop, maintain, and enhance scripts, tools, automation, and repeatable processes that reduce manual effort, improve consistency, and support reliable infrastructure operations
- Support CI/CD and controlled release practices by assisting with deployment planning, implementation readiness, release verification, rollback planning, and post-release validation
- Contribute to infrastructure-as-code and configuration management practices where applicable to improve standardization, auditability, and repeatability of platform changes
- Support containerized, distributed, or microservices-based application environments by partnering with application and platform teams on connectivity, reliability, monitoring, and infrastructure dependencies
- Analyze security, compliance, and operational requirements to ensure infrastructure solutions align with internal standards, audit expectations, disaster recovery needs, and risk management practices
- Create and maintain accurate technical documentation, operational procedures, implementation plans, troubleshooting guides, and cross-training materials
- Support business continuity and disaster recovery testing, including preparation, coordination, validation, and follow-up actions for assigned areas of responsibility
- Serve as a key technical contributor, providing guidance to peers, operations teams, and development partners on platform capabilities, issue resolution, implementation planning, and operational best practices
Skills
- Demonstrated experience supporting HP Nonstop environments, including operating system concepts, communications server software, file transfer platforms, and related infrastructure technologies
- Experience designing, implementing, maintaining, or supporting reliable infrastructure services in complex enterprise environments
- Strong understanding of distributed systems concepts, including availability, resiliency, performance, fault tolerance, monitoring, and operational support
- Working knowledge of cloud infrastructure engineering concepts, including scalable platform design, resilience, security, and cost-aware infrastructure operations
- Familiarity with CI/CD practices, release automation, deployment validation, and controlled implementation processes
- Experience with scripting, programming, automation, or tooling used to improve infrastructure support, configuration consistency, monitoring, or operational efficiency
- Understanding of Infrastructure as Code, configuration management, or automation frameworks used to standardize and manage infrastructure environments
- Familiarity with container platforms, orchestration concepts, or application platform services that support scalable and portable application deployment
- Understanding of microservices concepts and the infrastructure dependencies required to support independently deployable services
- Ability to identify, analyze, and document security, compliance, audit, and operational requirements for infrastructure platforms
- Strong troubleshooting skills with the ability to diagnose and resolve complex infrastructure, connectivity, and platform issues quickly and completely
- Ability to partner effectively with vendors, development teams, operations teams, security teams, internal departments, and management
- Strong written and verbal communication skills, including the ability to document technical procedures and explain complex issues to technical and non-technical stakeholders
- Ability to operate independently in complex situations, contribute to broader platform engineering goals, and informally coach or support others
Benefits
- May be eligible for an annual bonus or commissions depending on the role.
- Insurance, including medical, prescription drug, dental, vision, disability, and life insurance.
- Flexible spending account and health savings account.
- Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
- 80 hours of Paid Sick and Safe Time.
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire.
- 10 annual paid U.S. observed holidays.
- 401k with a best-in-class company match.
- Deferred compensation for eligible roles.
- Fitness reimbursement or on-site fitness facilities.
- Eligibility for tuition reimbursement.
Company Overview
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