Note: The job is a remote job and is open to candidates in USA. Motive provides an AI-powered platform that helps organizations manage the safety, operations, and finances of physical operations. The Lead Implementation Consultant will own strategic customer implementation programs, lead cross-functional teams, guide change management, and serve as the primary contact for hardware and software implementations, including customer training and adoption.
Responsibilities
- Define, track and achieve key performance indicators for the customer implementation program
- Owning the implementation process for assigned accounts which include: successful implementation and training of the software to drive adoption by new clients
- Lead cross-functional project teams and manage project timelines and deliverables
- Identify and mitigate project risks and issues, ensuring successful project completion
- Collaborate with stakeholders to gather project requirements and ensure alignment
- Foster a culture of collaboration and teamwork among project team members
- Ensure the timely and successful completion of new client implementation for all assigned accounts
- Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule
- Hosting virtual or in-person sessions for customers
- Traveling to customer on-sites as needed (~40%)
Skills
- 3+ years of experience in project management or a related role in a B2B capacity, preferable telematics, logistics, or fleet management
- Proven track record of successfully managing and delivering complex projects
- Strong leadership and interpersonal skills, with the ability to work effectively with cross-functional teams
- Excellent communication and presentation skills
- Strong analytical and problem-solving abilities
- Proficiency in project management software and tools
- Experience in delivering client-focused solutions based on customer needs
- Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level
- The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations
- BA/BS degree or equivalent work experience preferred
- PMP Certification Preferred
Benefits
- Remote position in the United States
Company Overview
Company H1B Sponsorship