Note: The job is a remote job and is open to candidates in USA. Tier4 Group is seeking a Lead HR Systems Analyst responsible for the administration and long-term strategy of the Dayforce platform. This role involves managing system configurations, improving business processes, supporting integrations, and leading HR technology projects to enhance operational efficiency.
Responsibilities
- Act as the organization's internal expert for the Dayforce platform
- Oversee system configuration, implementation of new functionality, testing efforts, and ongoing maintenance activities
- Support and optimize multiple Dayforce modules, including Human Resources, Payroll, Benefits, Recruiting, Workforce Management, Learning, Compensation, Onboarding, and Performance Management
- Review upcoming platform releases and assess opportunities to leverage new features and capabilities
- Configure and maintain system security, workflows, organizational structures, forms, and role-based permissions
- Ensure system setup remains aligned with organizational policies, regulatory requirements, and operational needs
- Maintain governance documentation, security standards, and configuration records
- Manage workforce-related configurations such as scheduling rules, labor allocations, entitlement plans, union requirements, and premium pay structures
- Support payroll-related system configurations to ensure accurate and compliant employee compensation processing
- Evaluate current HR, payroll, benefits, and workforce processes to identify efficiencies and automation opportunities
- Analyze business requirements and system dependencies when developing solutions
- Partner with stakeholders to design scalable, sustainable HR technology solutions
- Recommend best practices and enhancements that improve user experience and operational efficiency
- Lead HR technology projects from requirements gathering through deployment and post-implementation support
- Coordinate and manage testing activities, including:
- Functional testing
- Integration testing
- User acceptance testing
- Regression testing
- Support application updates, platform enhancements, and system maintenance activities
- Investigate and document system issues, coordinate remediation efforts, and track enhancement requests
- Create and maintain reporting solutions, dashboards, and workforce analytics
- Deliver meaningful HR and business metrics that support organizational decision-making
- Conduct data validation and auditing activities to ensure information accuracy and consistency
- Assist with internal controls, compliance initiatives, and audit-related requests
- Collaborate with IT teams, vendors, and external partners to support system integrations and data exchanges
- Assist with implementation, troubleshooting, and maintenance of:
- Payroll interfaces
- Benefits carrier connections
- Financial and general ledger integrations
- Recruiting system integrations
- Other third-party vendor solutions
- Provide guidance related to data integrations, APIs, and system connectivity
- Perform root-cause analysis and resolve complex system issues
- Develop and maintain operational documentation, user guides, and process workflows
- Create training materials and support documentation for system users and administrators
- Deliver training sessions to improve system adoption and knowledge across the organization
Skills
- Minimum seven years of progressive experience supporting HR technology systems
- At least five years of direct experience administering and configuring Dayforce HCM
- Demonstrated experience supporting multiple functional areas including Payroll, Workforce Management, Benefits Administration, Talent Acquisition, Learning Management, and Core HR
- Proven success leading system implementations, upgrades, enhancements, and optimization initiatives
- Experience managing enterprise-wide HR systems projects involving multiple stakeholders and business functions
- Strong expertise in Dayforce administration and configuration
- Thorough understanding of security frameworks and role-based access management
- Experience with workflow and form configuration
- Experience with reporting and workforce analytics
- Experience with Workforce Management functionality
- Experience with system integrations and API connectivity
- Experience with data transformation and mapping
- Experience with test planning and execution
- Experience with organizational change management
- Advanced Excel and data analysis capabilities
- Strong analytical, troubleshooting, and problem-solving skills
- Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field preferred
- Equivalent combination of education and relevant experience may be considered
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