Note: The job is a remote job and is open to candidates in USA. Allstate is an insurance company focused on protecting families and their belongings through innovative products and services. The Lead Digital Product Manager will define, deliver, and manage multiple digital products, driving strategy, roadmaps, customer discovery, cross-functional delivery, KPIs, and product adoption. The role also provides strategic leadership, mentorship, stakeholder engagement, and oversight of product investment and operational effectiveness.
Responsibilities
- Help drive the strategy, roadmap, and execution of Independent Agent (IA) and Specialty Vehicle (SV) capabilities on C3, with a focus on Sales experiences, while supporting service experiences and progressing on the migration of legacy products, processes, and systems to modern platforms
- Drive delivery across multiple cross-functional product teams, partnering with Product, Distribution, Operations, and Experience Design to prioritize capabilities such as agent enablement, white labeling, comp rater integrations, AMS integrations, and customer migration readiness
- Serve as a player-coach and strategic leader, influencing enterprise decisions, mentoring Digital Product Managers, and navigating complex tradeoffs across product, platform, channel, and migration initiatives to deliver long-term business value
- Invest significant time with current and potential customers to understand their needs & habits and to elicit their feedback to potential product concepts and/or released product iterations
- Engage in discovery/test & learn activities to quickly validate concepts as appropriate for backlog investments
- Define and manage KPIs to measure the success of your efforts and to inform the overall product strategy
- Create, drive and execute holistic product strategy (i.e. not limited to software development) for 2 or more products in our growing digital product portfolio
- Lead development and recommendation of new techniques and processes to support innovative solutions
- Coach and mentor members of the team as well as members of the cross-functional development organization
- Partner with stakeholders inside and outside of the enterprise, and present to field teams and at events as the “product expert” for your defined product area
- Make build, buy and/or partner decisions to advance product strategy and maximize KPIs
- Monitor budgets and operational effectiveness; develop strategies for adjusted courses of action
- Weigh alternatives and considers service and business implications of decisions
Skills
- 10 or more years of experience (Preferred)
Benefits
- Fully Remote
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company Overview