Note: The job is a remote job and is open to candidates in USA. EXL is a company providing business and technology solutions to clients. The Lead Business Analyst will guide business analysis across the full project lifecycle, including requirements gathering, solution design support, testing, implementation, and handoff. The role partners with stakeholders and delivery teams, leads discussions, manages requirement changes, mitigates risks, and mentors junior analysts, with a focus on life insurance and annuity implementations.
Responsibilities
- Lead requirements elicitation sessions with clients and internal stakeholders to capture business needs, workflows, rules, and functional requirements
- Create clear business requirements, functional specifications, process flows, and supporting documentation for solution delivery
- Partner with business, product, development, and QA teams to translate requirements into effective solution designs and implementation plans
- Facilitate workshops, discovery sessions, and solution discussions to align stakeholders and drive decision-making
- Support test planning, test case development, and validation activities to ensure requirements are implemented accurately
- Analyze requirement changes, assess impacts to scope, risk, and effort, and communicate recommendations to stakeholders
- Identify and help resolve business and system issues by partnering with development, QA, and support teams during delivery and post-implementation
- Serve as a subject matter resource for new business and underwriting processes within LifePRO implementations
- Mentor junior analysts, support best practices, and contribute to continuous improvement across the business analysis function
Skills
- Bachelor's degree in business, finance, information systems, mathematics, or a related field, or equivalent professional experience
- 5+ years of experience in business analysis, including writing business requirements and functional specifications
- Experience working on medium to large-scale technology or business transformation projects
- Strong understanding of requirements management, testing support, stakeholder communication, and solution delivery
- Experience in the life insurance and annuity domain, including new business and underwriting processes
- Hands-on experience with LifePRO or similar policy administration platforms
- Experience facilitating client workshops, process mapping sessions, and cross-functional solution discussions
- Working knowledge of SQL, data analysis, and technical documentation
- Experience with Agile delivery methodologies and supporting distributed or offshore teams
- Strong communication, presentation, and stakeholder management skills, including the ability to influence senior leaders
- Experience mentoring junior team members and driving process improvement initiatives
- Working knowledge of actuarial concepts and insurance product structures is a plus
Benefits
- Work From Home
- Remote work in the United States
Company Overview
Company H1B Sponsorship