Note: The job is a remote job and is open to candidates in USA. Enerpac Tool Group provides industrial tools, services, technology, and solutions for mission-critical applications, while its Hydratight business delivers specialty mechanical services focused on asset safety and productivity. The Key Account Manager will manage existing commercial nuclear power, Department of Defense bolting, and power generation accounts, develop new business, support product demonstrations, and build customer relationships. The role also requires technical problem-solving, sales forecasting, coordination with internal teams, extensive travel, and strong adherence to safety requirements.
Responsibilities
- Establish contact with existing clients to maintain and build future relationships within the US. Candidate must have strong territorial management skills, along with establishing new clients through cold calling, research and networking within the assigned territory
- Candidate will be versatile to be a “hands-on” salesperson when needed, and able to conduct presentations to upper-level personnel when required
- Must be technically competent to understand applications as well as problem solver for customer’s issues. The candidate must possess the skills to assess the customers’ needs and solutions sell. Must have the ability to probe, question, and gather specific information about the customer, their needs and track the information for short- and long-term projects
- Candidate must be an experienced, self-starter with excellent time management, strong customer service skills and is self-motivated
- Candidate will be expected to travel within the United States. Travel will be via car or air, depending on time, budget and customer constraints. It is estimated that overnight travel will encompass 50% of their time
- Liaise with internal sales support and operations staff on equipment requirements, quotations, orders, or follow up to ensure customer’s needs are met
- Work closely with management to ensure company goals and objectives are being met. In addition, relay competitive information and new market or product requirements to grow the Hydratight line and maintain reputation as a leader in our field
- Ensure all HSEQ rules and regulations are communicated and enforced throughout the Organization. Proactively participate in safety awareness and improvement
- Represent Hydratight in a professional manner at all times, both internally and externally. To follow the published processes and comply with all company policies and procedures. Be an ambassador for the businesses ensuring Health & Safety comes first at all times
- Frequent travel (50+%) via air and vehicle, to customer and company locations (including international)
Skills
- The candidate must have strong customer service skills, 24-hour availability to meet the customer's needs and strong follow up and relationship building skills
- Monday – Friday, evenings and weekends may be required
- Remote, Must reside in the United States
- Candidate must be an experienced, self-starter with excellent time management, strong customer service skills and is self-motivated
- Candidate will be expected to travel within the United States. Travel will be via car or air, depending on time, budget and customer constraints. It is estimated that overnight travel will encompass 50% of their time
- Frequent travel (50+%) via air and vehicle, to customer and company locations (including international)
- Must be computer literate and have experience working with Microsoft programs and sales CRM/database programs
- Must be a self-starter, motivated, and familiar with tooling applications within the industries listed
- Must be experienced in forecasting, budgeting, and managing accounts with little supervision
- Ability to read, analyze and interpret common scientific and technical journals, financial reports, legal documents and technical design drawings
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community and be a strong problem solver
- Ability to compose quotations and generate correspondence to customers, end users and representatives conforming to a prescribed style and format
- Ability to effectively present information to management and public groups when required
- Ability to work with mathematical concepts such as bolt load/psi/ft. lbs calculations, statistical inference and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations such as pricing/profit levels
- Will have strong mechanical aptitude
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- The physical demands of this position require the ability to lift 50 lbs. And perform on-site demonstrations with tooling as required
- 6+ year experience in industrial sales experience in Nuclear, Gas, Renewable and OEM Power Generation Market
- Employee may have to lift documents/work materials up to 30 pounds in weight. Employee may have to lift tools up to 100 pounds in weight
- Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like
- Employee may move themselves in different positions to accomplish tasks in various environments including tight and confined spaces
- Employee will need to move about to accomplish tasks or move from one worksite to another
- Employee will need to operate machinery and/or power tools, motor vehicles, and heavy equipment
- Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations
- Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned
- Employee can work in front of a personal computer and telephone for long periods of time
- Will have repetitive motions that include the wrists, hands, and/or fingers
- While visiting customers, employee may occasionally be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, small and/or enclosed spaces, or adverse environmental conditions
- Bachelor's degree (preferably in Engineering / Business)
Benefits
- Remote work arrangement for candidates residing in the United States
- Career growth opportunities
Company Overview