Note: The job is a remote job and is open to candidates in USA. Synology develops technology solutions for managing, securing, and protecting business data across on-premises and cloud environments. The Key Account Manager will drive growth in the Balkan market by managing strategic accounts, developing new business, building partner relationships, and achieving sales targets.
Responsibilities
- Develop and manage strategic customer accounts in the Balkan region
- Identify, qualify, and develop new business opportunities across target markets and customer segments
- Build and maintain strong relationships with key decision-makers, partners, distributors, and channel contacts
- Create and execute account plans and business-development strategies to achieve sales targets
- Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals
- Manage the sales pipeline, forecasts, and opportunity reporting accurately and proactively
- Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners
- Support partner recruitment, enablement, and joint go-to-market activities where appropriate
- Represent the company at customer meetings, partner events, industry events, and trade shows
- Monitor market developments, customer needs, competitor activity, and emerging business opportunities
- Ensure a high level of customer satisfaction and support long-term account growth
Skills
- At least 3–5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector
- Proven track record of developing new business and achieving sales targets
- Strong understanding of consultative and solution-based sales approaches
- Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders
- Excellent negotiation, communication, and presentation skills
- Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently
- Comfortable working with technical colleagues and able to understand and communicate the business value of technical solutions
- Strong strategic mindset, initiative, and ability to identify market potential
- Fluent Bulgarian or Romanian and English, both written and spoken
- Friendly, confident, and professional team player with a high level of self-responsibility
- Based in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)
- Experience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable
Benefits
- A Culture of Ownership: responsibility and freedom.
- A performance-based bonus that directly rewards your results.
- Regular team-building events.
- Company gatherings.
- A collaborative environment.
- Full-time employment contract via our EOR partner.
Company Overview