Note: The job is a remote job and is open to candidates in USA. Hempel is a global supplier of coating solutions for marine, energy, infrastructure, and decorative industries. The Senior Account Manager will support sales for existing industrial coatings customers, develop new accounts, and build relationships with key decision makers. The role also involves product knowledge, customer support, trade show coordination, CRM management, pricing, reporting, and collaboration with Sales, Marketing, R&D, and Customer Service.
Responsibilities
- Develop relationships with existing accounts
- Prospect new accounts and begin to develop relationships with key decision makers
- Understand and become familiar with Hempel products, focus on epoxy/urethane technology
- Understand and become familiar with the Hempel organization and be able to navigate orders and other key processes through our system
- Attend trade shows to generate leads and create brand image
- Understand our websites and how to use them as a selling tool
- Coordinate trade show activities with Marketing Department
- Prepare price quotes
- Prepare monthly reports on sales activities
- Report on expenses weekly
- Works closely with Sales and Marketing. Coordinate trade show activity, literature and promotional items
- Create marketing tools for sales calls and programs
- Works closely with R&D. Develop a working understanding of Hempel products
- Works closely with Customer Service. Understand the order system, how to place and track an order
- Works closely with Customers. Develop relationships with existing and new accounts
- Utilize CRM to manage account activity
- Make decisions time spent on with customers and prospects to maximize sales and profits
- Manage expenses and customer entertainment
- Understand what products should be recommended for specific applications
- Target Objectives for new account growth
- Inventory management based on customer needs
- Lead analysis and follow-up
- Manage customer complaint process
Skills
- Bachelor's degree
- 4+ years minimum with paint or coatings application
- Presentation Skills
- Selling and Relationship Building
- Negotiation skills
- Good knowledge of Microsoft Office, Access, Excel and Power Point
- Excellent writing skills
- Excellent oral presentation skills
- Excellent time management skills
- Overnight travel (33-50%)
- Applicants must be legally authorized to work in the United States without sponsorship
Benefits
- Medical, dental and vision insurance coverage options that begin on your first day of employment
- Flexible HSA and FSA options to manage healthcare and dependent care expenses
- 12 paid holidays
- 15 vacation days to start
- 6 personal days
- Paid leave for jury duty and bereavement
- 401(k) plan options with immediate company match and full vesting from day one
- Basic life insurance, short-term and long-term disability coverage for the unexpected
- 16 weeks of fully paid maternity leave or 4 weeks of paid paternity leave
- A strong flexibility policy
- Great opportunities for development in a growing global company
- A workplace built on shared trust, mutual respect and support for each other
Company Overview