Note: The job is a remote job and is open to candidates in USA. Trintech Inc. is a company focused on providing financial software solutions, and they are seeking a Key Account Manager to drive sales strategies and develop strong relationships with customers. This role involves understanding customer needs, leading account relationships, and collaborating with various teams to ensure customer satisfaction and business growth.
Responsibilities
- Develop effective and specific account plans to ensure revenue target delivery and balanced growth
- Develop relationships in new and existing customers and demonstrate to drive strategy through the organization
- Establish positive relationships based on knowledge of customer requirements and dedication to value
- Actively understands each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape
- Review public information for the company and its competitors to remain updated on key industry trends and issues impacting the customer
- Lead account relationships, prospect profiling, and sales cycles
- Reassure all accounts to become Trintech references
- Develop and deliver comprehensive business plan to address customer's priorities and hurdles
- Utilize Strategic Value Assessments, benchmarking and Return on Investment data to support decision process
- Follow a well-adapted approach to maintaining a rolling 4Q pipeline
- Keep pipeline through proper CRM hygiene
- Use and collaborate with Customer Success, Product, Support, and Professional services team including Partners and channels to funnel pipeline into the assigned accounts
- Keep your customers informed as it relates to the latest product releases and upgrade opportunities
- Effectively identify customer needs, engaging technical resources as required
- Owns renewal negotiation and coordination with CSR to secure a customer renewal
Skills
- Minimum 3 to 5+ years with consistent track record of managing fortune 500 accounts and/or selling into the office of the CFO and/or CIO
- Ability to work optimally in a team environment, acting as a liaison with all other organizations within Trintech including Sales, Legal, Professional Services, Engineering, Product, Customer Success and Marketing
- Strong understanding of the office finance and financial systems as well as SaaS
- Strong business acumen
- Effective listener
- Excellent problem solving, interpersonal and conflict management skills
- Degree in Finance, Accounting or Business preferred but not required
Benefits
- Open paid time off
- Hybrid schedule
- Comprehensive healthcare and wellness programs
- 100% company-paid volunteer time
- 401k with a company match
- Pet Insurance
- Tuition/Continuing Education reimbursement program
Company Overview