Note: The job is a remote job and is open to candidates in USA. SMX is a team of technical and domain experts focused on enabling secure mission acceleration through technology and digital transformation. The company is seeking a Junior Data Analytics & Reporting Specialist to support analytics tools, reporting workflows, and the transition from BusinessObjects to the ARES environment. The role involves Tier 1 support, process improvement, testing, documentation, data validation, and learning platforms such as Power BI and Power Apps.
Responsibilities
- Serve as Tier 1 help desk support for team tools, solutions, and automations
- Support process streamlining by identifying inefficiencies within Tier 1 workflows and building simple automations or enhancements
- Contribute to team operational readiness, process improvement initiatives, and user support activities
- Participate in testing activities for new analytics solutions and automations
- Monitor and maintain Teams channel announcements, communications, and knowledge-sharing content
- Assist with light reporting tasks, data validation, and documentation
- Collaborate with senior analysts and developers to learn Power Apps, Power BI automation, and ARES platform capabilities
- Provide organized, timely follow-up on assigned tasks, escalating questions or issues appropriately
- Maintain clear, accurate notes and documentation to support repeatable processes
Skills
- * Secret clearance
- * Demonstrated capacity to learn rapidly and independently
- * Strong listening skills with excellent retention and follow-through
- * Conscientious, accountable, and reliable work habits
- * Ability to manage tasks with minimal oversight while knowing when to seek assistance
- * Strong communication skills, both verbal and written
- * Customer-service mindset, especially in Tier 1 support interactions
- * Proactive curiosity and interest in automation, efficiency, and modern data technologies
- * Ability to work collaboratively with a multidisciplinary analytics and development team
- * Attention to detail and an organized approach to problem-solving
- * Comfort operating in evolving technical environments and learning new platforms as they emerge
- * Willingness to contribute to documentation, playbooks, and team knowledge repositories
- * Ability to multitask and prioritize in a structured, high-visibility environment
- * Growth mindset with enthusiasm for continuous professional development
- * Basic familiarity with Power BI, particularly automated workflows or refresh processes
- * Understanding of or interest in Power Apps or low/no-code automation tools
- * Exposure to cloud-based analytics environments (e.g., Azure)
- * Fundamental comfort with data visualization or structured problem-solving
Benefits
- Health insurance
- Paid leave
- Retirement
- Learning & development opportunities
Company Overview