Note: The job is a remote job and is open to candidates in USA. Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The Associate Account Manager is responsible for supporting the growth of Trace3 Government's Federal business by developing new customer relationships and expanding existing accounts.
Responsibilities
- Develop and execute strategic prospecting activities to identify and qualify new opportunities within assigned Federal accounts and territories
- Build and maintain a healthy sales pipeline through outbound prospecting, referrals, partner engagement, industry events, marketing campaigns, and customer networking
- Research Federal agencies, organizations, mission priorities, acquisition strategies, contract vehicles, and key decision makers to support account planning activities
- Conduct customer discovery conversations to understand business objectives, operational challenges, technical requirements, and mission priorities
- Partner closely with Account Executives to develop territory strategies, account plans, and opportunity pursuit activities
- Collaborate with Business Development, Capture, Solution Architects, Engineering, Marketing, and OEM partners throughout the opportunity lifecycle
- Learn and effectively communicate Trace3 Government's portfolio of technology solutions, including cloud, cybersecurity, AI, networking, infrastructure, data & analytics, digital modernization, and managed services
- Support opportunity qualification, pipeline management, forecasting, CRM hygiene, quote development, proposal activities, and customer follow-up
- Maintain accurate and timely documentation of customer interactions, pipeline activity, forecasts, and sales opportunities within Salesforce
- Develop an understanding of the Federal procurement lifecycle, including GWACs, IDIQs, BPAs, SEWP, GSA Schedule, and agency-specific acquisition processes
- Build productive relationships with OEM partners and internal stakeholders to support customer engagements and solution development
- Consistently achieve established activity, pipeline development, and performance objectives
- Continuously expand technical, business, and Federal market knowledge through formal training, certifications, coaching, and self-development
- Represent Trace3 Government professionally during customer meetings, conferences, partner events, and industry engagements
- Perform additional duties and responsibilities as assigned
Skills
- Bachelor's degree in Business, Marketing, Information Technology, Engineering, or a related discipline, or equivalent professional experience
- One to three years of experience in technology sales, business development, consulting, customer success, military leadership, or other customer-facing professional roles
- Excellent verbal, written, presentation, and interpersonal communication skills
- Strong business acumen with the ability to understand customer challenges and align technology solutions to desired business outcomes
- Demonstrated ability to build relationships with customers, partners, and internal stakeholders
- Highly organized with strong time management skills and the ability to manage multiple priorities simultaneously
- Self-motivated, coachable, competitive, and committed to continuous learning and professional development
- Experience utilizing CRM platforms such as Salesforce and standard Microsoft Office productivity tools
- Ability to work independently while contributing effectively within a collaborative, team-oriented environment
- Willingness to travel as business needs require
- Experience supporting or selling into the U.S. Federal Government market
- Familiarity with Federal procurement processes and contract vehicles
- Working knowledge of cloud computing, cybersecurity, networking, infrastructure, AI, data platforms, or managed services
- Experience working with leading technology partners such as Cisco, Microsoft, AWS, Dell Technologies, Pure Storage, Nutanix, ServiceNow, or similar enterprise technology providers
- Experience with consultative or solution-based selling methodologies
- Active U.S. security clearance or the ability to obtain one
Benefits
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Company Overview