Note: The job is a remote job and is open to candidates in USA. Triptastic Adventures is currently expanding and is seeking qualified individuals for the role of Itinerary Customer Service Coordinator. In this position, you will assist with coordinating reservations and related services while providing exceptional customer service in a remote environment.
Responsibilities
- Assist clients with coordinating personalized service arrangements
- Research and compare available options to meet client preferences
- Confirm reservations and ensure accuracy of details
- Provide clear, professional communication via email and phone
- Support updates, modifications, and service-related inquiries
- Maintain accurate records and documentation
- Complete required training and participate in team communications
Skills
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer is also strongly recommended)
- Must be at least 18 years of age
Benefits
- Fully remote
- Flexible schedule
- Ongoing training
- Collaborative team culture
Company Overview