Note: The job is a remote job and is open to candidates in USA. Pear Suite is an early-stage digital health company building software for community-based care. The IT Support and Compliance Analyst will support IT security, compliance, access controls, internal IT operations, audit readiness, and incident response on a part-time basis while working closely with the CTO.
Responsibilities
- Support maintenance of HITRUST, HIPAA, and SOC 2 compliance tasks under CTO guidance
- Help draft and update internal policies and security documentation
- Conduct annual risk assessments and evidence gathering for third-party audits
- Monitor security practices and incidents, and drive mitigation efforts
- Execute employee onboarding and offboarding checklists (system access, device setup, deprovisioning)
- Manage internal tools, access controls, device management, and vendor reviews
- Support device management and assist with vendor review documentation
- Help maintain GCP infrastructure compliance documentation alongside the CTO
- Support incident response and change management procedures
Skills
- At least 3-5 years of experience in IT support, security, compliance, or a related role
- MUST have SOC2 and HiTrust audit experience
- Experience with audits, security assessments, or vendor risk program
- Experience managing access controls, SaaS tools, or device setup/offboarding
- Self-starter with excellent time management, comfortable operating independently in a fast-paced, ambiguous environment
- Adaptable and resourceful, willing to wear multiple hats and take ownership across domains
- Proactive problem-solver with a bias for action and continuous improvement
- Experience in a healthcare or B2B SaaS environment
- Familiarity with GCP, Vanta, or similar security and compliance automation tools
- Experience with MDM or device management tools
- Exposure to vendor risk management or third-party security reviews
Benefits
- Pear Suite is a fully remote organization.
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