Note: The job is a remote job and is open to candidates in USA. Ondo Finance develops institutional-grade, blockchain-enabled investment products and decentralized finance technology. The company is seeking a junior IT Engineer to support IT operations, identity and access management, endpoint management, employee lifecycle workflows, SaaS administration, and Tier 1–2 technical support in a remote environment.
Responsibilities
- Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA
- Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools
- Help enforce least-privilege access principles and support periodic access reviews and audits
- Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes
- Support macOS endpoint management using Addigy, Iru, or similar platforms
- Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows
- Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees
- Help maintain endpoint security standards and configuration baselines
- Execute and coordinate end-to-end onboarding and offboarding processes, including:
- Account provisioning and access configuration
- Device setup and logistics
- Role-based access enforcement
- Secure deactivation and asset recovery
- Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability
- Ensure lifecycle processes are documented, repeatable, and auditable
- Identify opportunities to improve lifecycle efficiency and reduce operational risk
- Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints
- Serve as an escalation point for more complex access, integration, or device issues
- Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes
- Identify recurring operational problems and contribute to durable, system-level improvements
- Support vendor onboarding, evaluation, and renewals
- Assist with SaaS access reviews and vendor offboarding
- Help maintain visibility into vendor usage, contracts, and lifecycle status
- Contribute to improving procurement and asset tracking processes
Skills
- 2–3 years of experience in IT support, IT operations, or systems-focused roles
- Experience providing Tier 1–2 IT support in a SaaS-heavy environment
- Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC
- Hands-on experience with IAM platforms such as Okta, Azure AD, or similar
- Experience supporting Google Workspace or Microsoft 365 environments
- Experience supporting macOS environments or strong endpoint fundamentals
- Comfort working in a terminal / CLI environment appropriate to experience level
- Ability to read and modify scripts written in Python, Bash, or PowerShell
- Strong written communication and documentation skills
- Ability to work independently in a fully remote environment
- Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling
- Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune
- Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows)
- Exposure to SaaS-first, identity-driven IT architectures
- Familiarity with vendor management, procurement workflows, or asset lifecycle tracking
- Interest in identity governance, security-adjacent work, or enterprise automation
- Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications)
Benefits
- Equity, according to your preferences
- Full medical, vision, and dental benefits
- Flexible vacation policy (PTO)
- Remote-first work arrangement
Company Overview
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