Note: The job is a remote job and is open to candidates in USA. Hood Container Corporation is a family-owned paper and packaging company. The IT Database Administrator is responsible for supporting the performance, security, availability, and reliability of enterprise databases and IT infrastructure, including ERP, manufacturing, cloud, Microsoft 365, and server environments. The role also involves systems operations, security remediation, automation, incident response, documentation, and infrastructure modernization.
Responsibilities
- Support Windows and/or Linux server environments
- Assist with virtualization platforms (VMware, Hyper-V, or equivalent)
- Perform routine system checks, maintenance, and health monitoring
- Support Active Directory / Azure AD user, group, and access management
- Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
- Assist with core services such as DNS, DHCP, authentication, and file services
- Support Remote Desktop Services (RDS) environments, including session hosts and user access
- Support day-to-day operations of hybrid on-prem and cloud systems
- Assist with Microsoft 365 tenant administration and licensing
- Support cloud resource management under senior engineer direction
- Monitor system performance and escalating issues as appropriate
- Participate in infrastructure upgrades and modernization projects
- Perform patching and routine vulnerability remediation tasks
- Follow security standards, access controls, and change procedures
- Assist with backup verification and disaster recovery testing
- Support secure configuration of Microsoft 365 and RDS environments
- Document incidents and operational procedures
- Run and maintain existing automation scripts and tools
- Develop foundational scripting skills (PowerShell, Bash)
- Assist with documentation, runbooks, and standard operating procedures
- Responding to assigned incidents and service requests
- Escalating complex issues to senior engineers
- Participate in on-call rotation in a limited, supported capacity
- Actively developing technical skills through mentorship and training
Skills
- 3-5 years of experience in IT systems, infrastructure, or related roles
- Exposure to Windows Server and/or Linux environments
- Familiarity with Microsoft 365 administration concepts
- Basic understanding of Remote Desktop Services (RDS)
- Basic understanding of virtualization concepts
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Willingness to learn scripting and automation tools
- Strong documentation and communication skills
- Experience in enterprise IT environments (internship or entry-level role)
- Hands-on exposure to Microsoft 365 (Exchange Online, Teams, SharePoint)
- Exposure to Azure and/or AWS
- Basic scripting experience (PowerShell, Bash, or similar)
- IT certifications or relevant coursework
- Provide support during Eastern Time Zone
Benefits
- Remote work arrangement
- Mentorship and training
- Participation in a limited, supported on-call rotation
Company Overview